I believe the greatest compliment that can be given a dealership is a return purchase. Bought my second vehicle from Southwest Ford today. Don Rice was our salesman and he really deserves 5 stars for the way he lead me through the entire process. Drove away very satisfied with a new Ford Edge. Highly recommend this dealership and this salesman.
We had a great experience-they had the Pacifica that we were looking for and worked with us to get the price we wanted. We were very happy and drove away by noon with the car we wanted. Have already recommended 1 friend.
We dealt with Danny and everything went smoothly. Went in late on a Thursday night to start the process. He really took the time to understand our needs and current position. Went back on Saturday to finish the search and find our vehicle. Not only were we able to get out of our lease on a small car but got into the SUV we needed for our growing family. Ended working out a deal on a 2nd car as well so we drove off the lot with 2 new cars. Typical wait while we finalized paperwork but didn't feel cheated or swindled or limited on what we were looking at.
We went to this dealership to purchase a vehicle and by the next day they had located an auto we were interested in. Bryan Bauer was very helpful through the sales purchase to answer all questions, provide all information about the car, and make the process of the purchase much easier. Bryan's professional expertise and commitment for the customer is to be commended. After the purchase of our Sonata Bryan continued to follow up with us on our satisfaction with the auto , and work with us for some updates and optional equipment we were interested in. We are extremely satisfied with the efforts of Bryan and others from the sales and service departments. Great team cooperation made our purchase and service needs a benefit to us and with future auto purchase and service needs. We are very satisfied.
After shopping all over Dallas and Tyler and getting the constant run around...Mr. Lewis was straight forward and easy to work with! I had a problem with the sun roof cover breaking on my car before I even made a car payment, and Lewis Chevrolet fit me right in and fixed it, no questions asked! We will definitely trade with them again! Great Sales and Service experience!!
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