John provided great support in acquiring my new truck.
by douglas_morse from DealerRater.com
December 3, 2018
Great service, communication and flexibility from John Anderson and Dave Milbrandt in closing my transaction to purchase a 2018 Chevy Colorado. Appreciate everything they did to enable a simple, straight forward sales process.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
What an easy way to buy a car! I was shocked it was so quick and simple. Got a volvo we where looking at locally for about $28k, Brand new was about $36k... we did not want to pay that much... but found Hertz Car sales had one in beaverton? Went to check it at and how low miles, was basicly new and we only paid $22k out that door!!! More then that it was super straight forward and upfront about what to expect and was in and out in like 45 mins. We did set an apt, they have a small staff and from the looks of it they just move these cars along, there where maybe 6 or 7 other ppl also buying cars and looking, they had to send a few away even that did not have a apt. I was very impressed! Thank you for the Great deal on my BEAUTIFUL white Volvo Josh... oh and ask for Josh he was Great, funny dude!
I had been car searching for five weeks due to my auto dying beyond expensive repair. I had been fortunate to happen upon Kyle Moderhak at Hertz, Portland. He was exceptional, and a wonderful breath of fresh air. If it were not for his knowledgeable, respectful, and courteous manner I would not have purchased from Hertz. Kyle brought me directly to the auto which fit the parameters I had presented to him. He did not try to up-sell another auto, as others had. He remained calm, and did not hover, ingratiating himself. The paperwork was swift and pain-free. Due to Kyle Moderhak, I had the best customer service experience by far, over 10 other dealerships. Thank you Kyle! Jeannie
They were $4000 less than the lowest competitor on the same type of car. It was fast, friendly and easy. We live across the bridge in Washington and it's about 20 minutes to get there and well worth the drive. I'm telling everyone to go there and save:)
I don't buy cars very often & am somewhat intimidated by the expected high pressure sales process. Not the case here. I had done my homework & was ready to buy a specific car when I arrived. The price was right, the terms agreeable, the location conveniently close to home, the people friendly & informative. Maureen,Todd & the nice fellow from New Zealand made this a painless experience & took care of my needs almost before I knew what they were.These folks are an efficient & personable team. Not once did I feel rushed or "handled". They were accommodating to my requests & took care of the paperwork swiftly. I'd definitely consider buying from these guys again.
They advertised three 2012 Prius 3 models at attractive prices. The 2012 Prius 3 always includes Nav/backup camera... it's the primary difference between the 3 and the Prius2. None of these three cars had the feature, which means they were all the Prius 2 model. The window sticker and the website were both in error.
Kyle Gruskovak helped us buy a new car and it was a very pleasant experience. The car is in excellent condition and the price is very reasonable.
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