I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I was shopping for a used vehicle for myself. My credit was challenged and I knew it wouldn’t be easy to find something dependable ,more importantly, safe. Laurie was SO much help. She never gave up on me. Regardless how hard it was to finance me. She genuinely cares for her customers and is the definition of dedication. I wouldn’t buy from anyone else.
The sales people are honest, but they aren't willing negotiate a fair price on their used vehicles. When you try to communicate with them through email, they don't respond. I liked the vehicle that I was looking at, but I don't know if I want to buy. They have to opened to reasonable offers if they want to deal.
They understood what vehicle I was looking for and made the effort to find one they could give me a good deal on. My sales rep Vince followed up quickly with the questions and info I needed BEFORE I even had to come into the dealership so I wasn't wasting my time. It did take took two hours from when price was agreed upon until I was out of the dealer with car. Thats too long for paper work.
Purchased a 2017 Honda Civic, R Title. Buying process wasn't so bad however I did notice that some things were missing from the car (skid plate, valve stem covers, mileage was a bit off from what the title stated (not much), only thing that was a negative basically was that I picked up the car and the gas tank was empty. Didn't get the title in hand right away either.
Yesterday, I got a car from Bergey???s Chevrolet for the 3rd consecutive time. After working with Matthew Cerefice on the previous two, I went straight to him for the third. Each transaction was unique, but this one was complicated and dragged out more than a week. Matt handled it excellently and was great at staying in touch with me throughout. When we finally got to the signing stage, it went quickly, without a hitch. I used Bergey???s service for my previous 2 vehicles and will continue to do so for my 3rd. This is a family-run dealership that evidently supports work/life balance for its employees, and employs good people. I highly recommend supporting it by shopping there for a car.
I was searching for a very specific vehicle, one which came to the lot of Hertz Car Sales in Warminster, PA. My online inquiry was very quickly answered by Mike Moore, one of the sales staff. He was exceptionally helpful in answering my questions about the car and the sales process and worked closely with my lender all while out of state. He worked diligently to find answers to all of my complicated questions, taking lots of time.
Unfortunately, the deal fell through to no fault of Mike. We received a comparable offer on the exact same car at a dealer much closer to our home (where Warminster is a little over two hours away and out of state).
I strongly recommend that you work with Mike when searching for a car. He was honest, trustworthy, and thorough in giving me all of the information to make an informed decision. He encouraged me to make the decision that was best for us, even if that meant our buying a car elsewhere. That says a lot about Mike's integrity and commitment to service. Thank you, Mike! I hope someone local snaps up that fabulous car in your lot soon!
I recommend Arrow Motors because they are the best car dealership in Philly! Marc was very friendly and courteous. Marc and Mike helped me find the car of my dreams. Marc was knowledgeable about different cars. They even gave me new tires and a gas grill!
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