White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had a wonderful experience at Academy Ford. The saleslady, Ashley, truly listened to me when I told her what I wanted and she guided me to the right car. She had a lot of patience ! Because of Ashley I ended up with the car I truly love :)
Loved my sales rep. Most pressure you big time to buy. She did not. She answered all my questions, but did not make me feel like I had to buy the car or else as every other dealer I visited did. For that was the main reason I purchased my car there, and I would go back in a heartbeat to get another car in the future.
We had a great experience with our salesperson, Marty Swank, at Carmax, White Marsh. He was very professional, knowledgeable and not high pressure. We went in for just an appraisal of our car. He ended up changing our mind from a new car to buying a car from Carmax. We bought a 2016 Subaru Forester. It had everything I wanted and more affordable. It also had very low mileage. We are very satisfied with our purchase.
Great service but lots of problems figuring out what was wrong with my radio.
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