Mehdi Benmoussa has deep product??? knowlege and excellent selling skills! Mehdi was very professional, nice and knows how to sell the assigned products. He listens carfully to what you need, gives you advices and doesn???t do push sales like other salespersons ! He knows everything about each car even teh small details!! I had the best customer service experience at this dealership (Toyota of Watertown). Other employees are also very friendly and professionals. Would recommend this location and Mehdi Benmoussa as a salesman. You will be very pleased with his offers !!
Hi, I recently purchased a 2017 GMC Canyon SLT from another dealer with 1650 miles on it and something called Teen Driver was active on it. The dealer I purchased it from was unable to reset the Teen Driver mode and suggested I call GMC. After multiple calls to GMC, OnStar, and trips to four other dealers who all told me they had never heard of resetting the Teen Driver, I spoke with a women named Cassidy in your Service department who took down my contact information and told me that she would look into the issue and get back to me. The next day I received a call from Chris Proteau who had asked me to stop in when I had time and he would be happy to look into the issue for me. I stopped in to Lannan Chevrolet after work and Met Chris who took a look at my truck and was able to reset the computer in a matter of minutes. The great customer service that I received from Chris and Cassidy was exceptional and beyond any service experience I have received at any other dealer. Moving forward You will be my first choice for all my automotive needs.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
I drove down from Vermont to purchase a 2015 VW Beetle. The car was in showroom condition, Jonathan was knowledgeable, professional, and a pleasure to work with. The sales process was handled quickly and I was soon headed back to Vermont. Great price!
No comparison to going into a new car dealership. I will return for my next car.
Great service and salemen! Best place to buy a car
by Regina S from Amesbury, Ma
August 31, 2016
I spent weeks trying to find a newer car with a great price. I found this place and they had just what I was looking for. My fiancé and I showed up and looked around the lot. The salesmen Arthur and Jonathan were patient and answered every question we had. It felt like we were friends for years. The buying process was a breeze and we are completely satisfied. Definitely will be going here again and telling everyone we know about Hertz Car Sales in Lynn!
I purchased a Kia Sedona which was priced well below the dealers I looked at for similar miles and exact same features and color.
Barry was my sales rep and was very helpful, knowledgeable and seemed to just want to make me happy and not sell me like some of the dealerships do.
I was happy to not get the runaround on financing. I went in with pre-approval from my credit union and Hertz did better on the interest rate than my credit union which is excellent. None of the typical "what do you want to pay per month" then you end up with a higher interest rate and longer term. None of that.
I looked at the Kia on a Thursday night, did the paperwork (they stayed after closing to get it done - most dealers will use the closing deadline to pressure you into a deal that is not right for you) and then picked up the just cleaned and gassed up van on Friday afternoon.
I will go back to them for future purchases without hesitation. The prices are right and they don't use high pressure sales tactics.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Buying a new equinox???s 2019 from Saria Ech-Chergui
by Art from DealerRater.com
November 20, 2018
I bought a new car from the best sales person I???ve done deals with I have bought many of new cars but this experience was by far the best My sales person was Saria Ech-Chergui. She was the best. I recommend he to everyone she is very knowledgeable in her cars I rate her as a 10 out of 10
I purchased a car in cash from this dealership on a Thursday. Buying process was quick and painless and the car was a good deal. Sales rep Jonathan was helpful. My only issues with the transaction was the time it took to receive the car. There was a scratch on the hood they were paying to fix. I was told the car would be ready in 3-5 days. On Monday I called the insurance company to let them know the dealership will be handling the new plates, and ended the day with two cars on my insurance (old and new one I didn't have yet). Every day that week after Monday I was told the car would be ready the next day. I work an overnight shift and it's tough to schedule times for these sorts of things. I need to plan my days for errands during normal daylight hours. I also needed to make sure a family member or a friend is available to drive me 45 minutes to the dealership each day they said it was going to be ready. Eventually Friday hits and the body shop is closed, they still have the finished car, and they will be closed both days over the weekend. So now I have payed a week of insurance for a Car I don't have, I have cleared my schedule and inconvenienced family/friends for nearly a week of wait it may be done tomorrow.
We may have worked out a way to get the car over the weekend with a new key needing to be made. It's unfortunate that it had to come to this though. I only took a star off the overall rating for this miscommunication but if it takes any longer to receive the car I will being taking more stars off. I would also recommend anyone in a hurry to get their new car be very upfront about that need when buying the car.
This was a great experience for me. James was my salesman, he went above and beyond his job title. the dealership has great cars and doesn't try to take advantage of you. I recommend any one looking for a car to buy here.
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