Our experience at Genesis Chevrolet was great beginning to end. Dustin was thorough from setting up our appointment and setting us with courtesy transportation.
The agent women very accommodating to our needs as well!!! Overall, great customer service.
My salesman/manager Brian Carroll of Genesis Chevrolet was amazing. I didn't even look at the car and he provided me with exactly what I wanted. Paul delivered the vehicle to my office and went over the car with me in its entirety . The most seamless transaction I have ever experienced with a car. I appreciate the professionalism. I would definitely recommend Genesis Chevrolet to all of my friend, family and clients. Fantastic customer service!!!!
I just bought a 2018 Equinox from Jason Ostrowski at Genesis Chevrolet. Jason could not have been more patient with this 74 year old. He remain so nice even though I know I caused him a lot of grief!
There was no hard sell from him or the finance manger. You never feel pressured.
I went in for the regular service on my lease. They explained what needed done at that time, and what options are open in the future. I was in and out quickly. They never try to push service on me that is not necessary - and that is not true of all dealerships. Trust in a service department is very important to me and Merollis/Genesis provides that.
I recently leased a 2018 Traverse. Initially, I didn't plan on procuring a lease, however Brian the General Sales Manager and Bridget in service thought it would be a great fit for my son and I to keep overnight while my car was being serviced. Both made me feel like their priority. Wow, this SUV is amazing I was hooked immediately. Brian worked very hard to make sure that my bottom line was what I needed it to be. Any issues were rectified immediately, making me feel like a valued customer. I am not used to this kind of first class service from a dealership. For several convenience purposes, Brian had the Traverse delivered to my home with the paperwork ready to go. Finally, Brittany in sales sealed the deal. She took time to show me how to operate pretty much everything including setting up my onstar. Brian kept communication open amongst all parties throughout the entire process. He's a great leader. Yes, Genesis Chevrolet...First Class Service at it's Zenith!
Everyone at Golling made the purchase of my car very quick, easy and efficient. It was literally so fast, as they accommodated me on my lunch break for a test drive. And when the private buyer for my car backed out at the last minute, the Golling team went to work and found a new buyer within a day. Thank you!
Have been a Ford owner for 25 years & this was my 1st experience at a different comany & it was the best customer service experince I have ever had. I gave my salesman all of the pertinant information he needed via email. And he had everyting ready by the time I got there and was out withing 45 minutes. I have a very busy work schedule, as do most of us & I do not want to spend a lot of time at the dealer & I certainly did not have to. In & out, just the way I prefer. Rich Milne did a superb job & also his assistant, who's name I just can't recall @ the moment. (sorry)
Best experience of buying the truck I wanted out of all the
by Rose from DealerRater.com
November 27, 2018
Went looking for a truck. Brent was able to answer all the questions I had for what I was looking for in a truck. He had the patients to lets me see all the trucks I wanted to look at. Let me test drive the ones I liked. Was able to lead me thru the financing with the great help of Cindy. They found the best rates and payments that fit me. What a wonderful experience. Thank you both for all your hard work and working with me.
Excellent service on body repair, will look at dealership when in market for new vehicle
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.