I bought this site unseen. I talked my brother into looking at the truck and taking it for a test drive. I trust my brother since he knows the owner and I was so far away, he lives in the same small town. Truck drove great, with no isssues. It was in my price range and I needed a 4 wheel drive. Thomas was very nice and Jake was easy to wrk with. No regrets, it will be just fine. TPMS light was on my brother noticed and needed an oil change. All done, all fixed, all good. No biggie. Thomas is down to earth, small town country folk. Just call them and tell them your price range. Needs to work with local banks on financing if you need it though.
Called on a truck on a Monday. Salesman very friendly and honest. I was 900 miles away and a little nervous about buying without seeing it. I asked a lot of questions and they did their best to check things over. Decided on a price and set up a time to pick it up. Next day I got a call apologizing but found an issue with the truck so we renegotiatedon't and agreed to lower price. Drove down and felt they were as honest as other reviews said. How many guys would be upfront about an issue I would have never known? Tom even met me early in the morning so I could get back on the road. Only reason I put 4 stars is I found a couple small issues that should have been noticed or marked on disclosure sheet.
I recently came from out of state to purchase a used Ford pickup from this Cadillac dealership. I wasn't their demographic, I didn't buy a Cadillac, I wasn't coming back for service, I didn't finance through them, and they knew they would most likely never see me again. That being said, my family and I were treated like we were their long time friends buying our 5th Cadillac there. Patient, courteous, respectful, professional, and friendly come to mind when I think of the attitude of everyone we dealt with. Thi and Jamar are the kind of men you want working for you and representing your business. I cannot brag enough about Bob Moore Cadillac and the people who maintain such a high standard there. This isn't the result of just good training that can be passed along, this is the character of these men and it was greatly appreciated.
Went in for a routine oil change. Told them about a ticking sound. They found the problem, ordered the part, and will replace next week.
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