My first visit today ever to look at a vehicle with these folks. Always shopped at a regular dealership or private sellers until now. Never thought I'd stop by a small lot, non-dealership place. But, if the rest goes as well as today, I will be buying a car from them and they will be on my "stop by" whenever I am looking in the future. Nice guys, don't overlook them. I'll check back in whichever way it goes. ps "facilities" gets "average", but that's not why I buy a car. If you do, then go enjoy the Lexus dealer place and get a free bottle of Periere. I'm certain it's not built into the price :-/
I came to the dealership with hopes for a smooth transaction. Little did I know, I would walk away with THE best car buying experience of my life so far!!! R & D Motors is as layed back as Austin is, with exceptional customer service. Rosie, the office manager is the sweetest thing! She went above and beyond to ensure my car buying was stress free. I drove down all the way from Dallas....and would do it again in a heartbeat! I am so impressed with their selection and their honesty about EVERYTHING! I am a lifetime customer for sure!! Great dealership, great people, and I walked away in a beautiful used Infinity! I love my car....and have a new favorite car lot!!! Thanks R & D....You have earned my repeat business!!!
I originally came to this place not expecting to get approved for an auto loan. I had been to some places before and just ended up wasting my time doing credit applications. I called and talked to the friendliest caring person in the auto business, Chris. He helped me out throughout the entire application and car buying experience. He worked closely with the banks and matched me with one who worked with my credit and income. Chris has been in the business for a long time and knows cars and how the buying experience can be. He worked with me to get me into a car that matched my needs and wants which is a Honda. I personally will only buy Honda or Toyota brand because these will last a real long time. These people do have a good selection of Hondas and Toyotas, especially SUVs. They only sell cars that are in good condition and have not had too many previous owners which is a very considerable investment. While I was getting the car I met with the owner Tommy who was very gracious to work me into a monthly payment that I could afford. He is also one of the very few who will personally get involved in any kind of issue you may have and take care of it without any questions. Not many owners will do that. Thomas who also works there is very knowledgeable of cars and parts and will give you the best advice on how to take real good care of your car if your serious. Nicole is the collections manager who takes payments and is really friendly too. I believe that as long as you do your part as a customer, they will do their part as the merchant to stand next to you throughout your entire experience. I had a couple of things that needed to get done on my car after buying it and they took care of me without question and stood next to their word. The best part about them is that they do a free Carfax on their cars which helped me pick out the best car that was available to me. If you want to be part of a warm family oriented kinda business who understands and sympathizes all types of circumstances in the car buying experience, this is the place to come to.
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