I bought this site unseen. I talked my brother into looking at the truck and taking it for a test drive. I trust my brother since he knows the owner and I was so far away, he lives in the same small town. Truck drove great, with no isssues. It was in my price range and I needed a 4 wheel drive. Thomas was very nice and Jake was easy to wrk with. No regrets, it will be just fine. TPMS light was on my brother noticed and needed an oil change. All done, all fixed, all good. No biggie. Thomas is down to earth, small town country folk. Just call them and tell them your price range. Needs to work with local banks on financing if you need it though.
Called on a truck on a Monday. Salesman very friendly and honest. I was 900 miles away and a little nervous about buying without seeing it. I asked a lot of questions and they did their best to check things over. Decided on a price and set up a time to pick it up. Next day I got a call apologizing but found an issue with the truck so we renegotiatedon't and agreed to lower price. Drove down and felt they were as honest as other reviews said. How many guys would be upfront about an issue I would have never known? Tom even met me early in the morning so I could get back on the road. Only reason I put 4 stars is I found a couple small issues that should have been noticed or marked on disclosure sheet.
I had did research on the vehicles I wanted to see. The owner and staff were very friendly and let me test drive and look over the vehicles I wanted to see. I did end up purchasing a vehicle and he told me the history of the vehicle I purchased. I felt like a valued customer and I'm happy with the automobile I purchased
I bought an MKT several months ago and went back today for an oil change. Phil in the service department was wonderful and even helped me with some operating questions I had.
Not only was the buying process a pleasant experience but the service department is also a great experience.
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