I was able to get an oil change from Matick Chevrolet but they couldn't rotate my tires due to the attendants not being able to get one of the lug nuts off one of the tires. For a tire rotation, I will never come back to Matick again. Everything else was OK.
Truck was OK
by Jake from Hugo, MN
August 26, 2018
This truck is not what I thought it would from the pictures I saw online. It looked nice but the dents and scratches didn’t show in pictures.
I took my Ford Escape to the service department for an oil change. The only problem was the chaos in the parking lot. There is a lot of remodeling and confusion. I had to wait in my vehicle for thirty minutes or so.
I have received three e-mails, a phone call and a letter thanking me for using your service. Why are you sending so many e-mails and other correspondence to thank me for using the Ford service? It is annoying.
A reliable, dependable pickup
by GMTruck17 from Chanhassen, MN
July 2, 2018
Owned for 3 years, only issue I ever had was it needed a new throttle body position sensor. Dealership covered it at no cost and was able to get me in 45 min after i called. Excellent customer service. Owned a Dodge Ram before this which had thousands of dollars worth of service issues, in the end had to get rid of the truck as it needed a new engine AND new rear end. This chevy has been bullet proof. Absolutely would recommend GM to anyone looking for a truck.
I would definitely recommend Mark Chevrolet to my friends, family or anyone looking for a dependable dealership. Trish Hampton made my first time working with a dealership a great experience which is why I returned! I absolutely trust her and will continue to be a returning customer!
Silverado is a true contender in the truck world
by Robinsong from Oneonta NY
October 12, 2018
It is reliable, strong and good looking. Best truck for the price! While mine doesn't have 4 wheel drive, it should perform well enough in winter with winter tires.
Sal great guy very professional and friendly so was the finance manager when I got to the dealership the car was waiting for me outside so I was able to view it and my experience just went very well I will be back GMC
I bought a pre-owned vehicle from this dealership. The pre-owned sales manager, Mark Lange, absolutely amazed with his willingness to go above and beyond and help get you the car you really want. He did all the extras that make you feel really good about a deal. I love my new to me car but love that the first time I bought from a dealership, my preconceived notions of salesman and treatment were dashed. Mark is really knowledgeable and will do whatever is in his power to make what YOU want happen for you. Steve Eby is also exceptional, he did everything he had in his power to do as well! Guy, the finance manager for that section was also very helpful. Thank you Mark!!!
Always starts and drives well
by Truckguy from Placervile CO
November 15, 2018
This truck is always super reliable and starts right up every time. Great styling and comfort inside the cabin with minimal road noise. Profit mace is great and for a full size truck the MPG is fairly strong as well
I was in the market for a used car. Found Grimaldi Auto online and Deb got me in a very nice SUV within one day. Very saitisfiednwith my vehicle and the customer service I received. Tasha
Most uncomfortable and nimble handling
by Griftone from Marlborough, Ma
September 18, 2018
One of the worst trucks I’ve EVER driven! Rides like a car that’s too high off the road! And not as comfortable as a Ford truck or Ram truck! And it’s the same junk engine they have had for years! Interior has more plastic inside then any other vehicle I’ve driven
So I went in thinking that I was just selling my 2014 Diesel truck....they worked a deal so sweet that I ended up leaving with another truck. The ladies rock! They took care of me with excellence and class. What a great experience today!
by Walker from Seven Springs
January 6, 2019
The vehicle rides well and performs well, however its way to pricey for the current economy. I chose to pay for it so that s on me. Overall great ride.
by michael rossbach from Rochester Hills, Michigan
November 6, 2018
I found Certified Motos thru Carfax. I was looking for a van for my niece. My sister wanted to look at other dealers first. We drove from Fenton, to Port Huron. The dealers all lied about the condition of the vans we looked at. I had told my sister to call Ray at Certified Motors...she did not. I called Ray after striking out at top name dealers. It was late Saturday but Ray said he would wait for us to get there. My sister was blown away when she looked at the 2007 Uplander. The interior was like new, The exterior was like new. We took it for a ride and she bought it. The deal was sealed with a hand shake. We picked up the 2007 Uplander Monday.
Thanks you Ray and Lori for being so honest.
Marty, salesman, is very professional and honest. He has held true to everything that he said he would do. I have no complaints with this dealership. If you are looking for a dependable used car, I highly recommend Marty. In today's society, this type of service is not the norm.
Our salesman Nate and Dave, the sales manager, at Michael Bates Chevrolet were both very helpful in finding us a great car that is safe for our teen driver. I feel highly satisfied with both the price and many discounts we were offered during the purchase. The best part was when we were offered to take the car and test drive for the weekend and return on Monday. We had the time to make sure the car was a good fit for our teen and didnt feel pressured with our purchase. Thank you Nate and Michael Bates Chevrolet!
This was by far the very best car buying experience I ever had. Everyone I interacted with were professional, sincere and respectful to me! No pushy salesmen here either on the floor or in the finance office!
Helpful friendly staff. "Magic Mike" was very helpful and informative with the many questions on our test drive. The Perfect Experience! They take care of their customers. I peppered Mike Elashkar with questions and he professionally answered each and every one of them. I would highly recommend; I am a Senior Citizen and they treated me with utmost respect! with Confidence you too will be pleased with their service and find the perfect car or truck too! jasmine took care of my paperwork effortlessly as a professional in her field. Thank you Mike Elashkar..you are simply the best at what you do.
My experience with Mike Bishop was awesome. After being turned down at 3 places , I was recommended to see him . He got me the SUV I wanted the same day . I’m trying to contact him for 5 other family members that wants new vehicles. When I called for him , I was told he no longer works there . Mike is the best salesman I ever had . After getting my car , out of his own pocket, he treated me and my family to dinner as a token of his appreciation for our business. I trust Mike Bishop and only him , not saying that no one else there is bad .... but Mike worked with me and my so so credit and got me what I wanted . I would recommend him , which I have , to anyone I know looking for a vehicle. Thank you .... Ms . Debra Walker ....
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