sales person was friendly and helpful, knowledgeable and demonstrated the basic features to get us started. he made sure the car was ready on schedule. the paperwork was necessary but tedious. cathy took the time to explain fully what was required and let us take breaks as needed.
Dave Shepard was no-pressure, listened to our wants for a new car, and delivered! He did not try to sell us on a more expensive car than we were looking for. Very easy car buying experience and extremely satisfied with our purchase.
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
Matt provided excellent service and I am very satisfied with my van purchase! Matt has a great selection of used cars at a great price. I recommend this Dealership highly and will purchase additional cars from him in the future!
We just leased a new Buck Envision. Each department was very attentive , knowledgeable, and thorough as we moved though the process of leasing our car. We had a great experience and would definitely recommend Eric Von Schledorn as the place to purchase a new car.
I was looking for a Mercedes diesel suv and found it at car castle. They have an impressive inventory of high end vehicles! Tony and Omar were knowledgeable of my vehicle, it???s history and their inventory. This isn???t a big operation so I would advise that you schedule an appointment or you may be waiting. Overall I am satisfied with their performance and LOVE my Mercedes!
Worked with Dan N. and he made everything very clear with none of the shenanigans I???ve experienced in working with other dealerships. Would recommend Dan and the team at Ewald to anyone looking for a fair price and easy process!
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
Came in for an oil change, new wiper blades, & tire rotation. Ended up having to leave my car overnight. The tech discovered that the last time I had my oil changed (at Firestone on 76th St) they damaged the relief valve in the oil adapter housing. Next day had to pay $1105.03 for what I came in for plus the discovered damage. I filed a claim with Firestone. I hope the tech who worked on my car at Holz will be able to assist in getting my money back for the repair.
I came in for a scheduled oil change and tire rotation and to have 2 recalls looked at. One was visually inspected ok. And a brake pedal recall that included inserting a new bolt and adding lock tight to the threads. A total of 2hrs. sitting around waiting for the work to be done. It shouldn't have taken that long. Could have done the work myself in less than 1hr..
This was an excellent buying experience. Greg Koss was patient and answered all my question completely. Once I purchased the car he did the set up for my cell phone, On star, etc and explained what he was doing as he did it.
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