When I walked in, Rob Cole, said, "Hi Mr. Blair!" Since I was in for the annual inspection, I didn't have an appointment. Couldn't believe that he remembered me! The work was completed quickly and my waiting time was not bad at all....Thank you VERY much!
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
Joel Piller, Anuj Bharadwaj, Francis Mendiola and Guy Eberhart all worked very well to see that my needs were met with an honest trade allowance and competive deal on a sweet 2018 Chevrolet Impala Premier. No tricks or hidden fees were employed during the process and they saw that I was in and out in a timely fashion. I will continue to send all friends and family to this top notch dealership going forward.
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
I just purchased my new RDX yesterday and I am very pleased with it. I drove 2 hours to Rosenthal Acura to get my car. It was a hectic drive, but well worth the trip! I can???t say enough about this dealership. My salesman, Alan Eden was so helpful and such a pleasure to work with. He is a true professional. He did everything he could do to make this a great, smooth transaction. Even though we have so far to travel to get there, I would highly recommend this dealership. I really love my car! Thank you Alan Eden for everything you did for us!
Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
Was traveling over 2 hrs for a jeep they had listed and hoping for a good experience. Well... my experience was more than good.. it was EXCELLENT. I recommend you check this place out before making a final decision somewhere else . The entire experience was AWESOME ! Thank you.
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
I WENT TO MANASSAS IMPORTS WITH MY 4 KID'S AND WIFE, looking SUV with my 4 kiss's and wife. The sales person (CISCO) was so helpful and honest. The service was the best and price was very fair. I have been driving this SUV for 8 months now and no problems at all. I highly recommend this place.
I went in to get my vehicle serviced, and walked out purchasing a second vehicle. I have bought 4 vehicles from Nissan Younger of Frederick, MD. I will not go any where else, They treat me like family, they are not pushy, I tell them what I want and they make it happen. All departments- service, finance, sales, management etc. are all beyond amazing. Christian did an amazing job on my new purchase, he informs you of information you need, things you didn???t expect you needed to know and most pleasurable person.
Great experience and will definitely come back for service work. I had an appointment and opted to wait in the customer lounge. My vehicle was repaired and returned to me in less than an hour and a half. Great service.
My wife and I were in the market to replace our 2008 Town & Country with a newer model. We came across White Horse from a post on craigslist, they were advertising a 2013 Town & Country Touring L. I called first, spoke with Walleed for a few minutes then decided to do an online application. He called back about 20 minutes later saying we were approved, our down payment amount and documents we needed to bring.
We traveled from Virginia Beach to Warrenton, and we ended up getting cold feet and second guessing. Mind you its around 730pm and hes technically closed. So we already made it to Fredericksburg so we just got a hotel for the night and called Walleed and told him we were second guessing (this would be our first finance vehicle ever as we always pay cash for our cars). He listened to our concerns and I told him I would call him shortly.
We ended up going to check the vehicle out, and my wife was super happy with the vehicle during the test drive. It was no pressure at all. When we got back from the test drive we had all the paperwork completed in 30 minutes and drove away with our new vehicle with a 5 year, 60,000 mile bumper to bumper warranty. I will be back to purchase a car for myself in the spring.
We do not have any credit so a traditonal dealer wouldnt help us and their down payments were half the price of private sale price. THIS IS A GREAT PLACE TO GET APPROVED and will work with you. Trust me, he will work with you. Thanks so much man.
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