I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
Very spacious vehicle
by SalA from Green Bay, WI
November 25, 2018
I love that you can safely seat six people with a seatbelt and have all the room in the box to haul just about anything.
I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.
We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. My brother can???t get a loan because he has no credit history yet. The dealership were so helpful in finding him the car with the price range that he can afford. Thank you so much for your help guys.
I was not happy with my dealings with Paddock. I went in to look at a specific car, was contacted to verify that morning if I was still coming in, and when I got there was told the car was already sold. I should have been contacted regarding this!
by Kfrisbie from Greeley
December 9, 2018
It's a reliable pickup very comfortable. Has plenty of power for mountain driving. Hauls 1800 pounds of feed suspension holds up well. Haven't given enough hey miles to know milage.
I have purchased cars from other BIG name dealerships in the past but have never been treated with the kindness and friendly service that we received from Paddock's Chevrolet. They bent over backwards to make sure we were completely satisfied.
The crappiest truck i ever owned
by Chevy 2nd time around from Casper Wyoming
October 19, 2018
At all cost avoid this truck, it has serious issues with the 5.3 engine. The afm or active fuel management system is junk. Mine took a crap at 51000 miles. A guy at my work . truck engine failed at 21000 mile. The fix, they have to replace the engine..
My experience was top notch right from the beginning. To having Amanda watch the 2 vehicles I was interested in while I was on vacation to Mike whomade the test drives and buying pain free to Ethanin finance. Just a great experience.
by Danny from Texas
November 8, 2018
Love this truck. The design of the interior and exterior is on point. The truck handles well has lots of features it’s a smooth ride it’s everything you want in a truck and more only thing could say that could be better is there is a slight lag in get up and go when you really wanna get on it.
After looking at Westherr and a few others, I went to Cappellino to look at a truck. The salesman Mike, was very pleasent to work with from start to finish. His customer service was what brought me back in to drive the truck again and to purchase. Not once did he push a sale on me, and I feel that’s very important.
I am very happy with my buying experience at Cappellino. Everyone was very polite. They all went above and beyond to help me buy my vehicle. David Spillman made the buying process smooth and stress free. Well worth the drive from Jamestown. I would absolutely buy another vehicle from them and also recommend them to friends.
Everyone from Ken, Mike and Brian were GREAT!!! Buying a vehicle there was amazing!!! STOP and see them, they even give $100 if someone refers you to the dealership. The 2018 Chevy Silverado is amazing too!!
Chevy truck guy for 23 years
by JB from OKC
December 8, 2018
By far the best Chevy truck I’ve ever owned. I’ll always own a Chevy truck but this one is particularly difficult for me to let go of. Great truck, great deal.
they found the truck I was looking for great staff to work with went out of there way there staff drove to Pennsylvania to find a2018 2500 HD with in my price rang and got more than I expected thank you
i LOVE MY TRUCK
by WILFREDO from MIAMI FL
November 29, 2018
I LOVE THE PERFORMANCE AND SAFETY FEATURES OF MY TRUCK.tHE ENGINE IS VERY POWERFUL AND THE TOWING CAPACITY IS WHAT I NEED,VERY HAPPY WITH MY NEW VEHICLE
My salesperson Leslie is great. He takes great care of me :)
Service manager was very friendly on phone and helpful
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
Needed service for an air conditioning problem on my Equinox. Didn't have an appointment but they got me in, fixed and back on the road very quickly.
Good vehicle for the price
by Daryn from Robertsdale, Alabama
November 12, 2018
Dent in the passenger side of the bumper could have been addressed, had 2 tires put on rather than four, 2 blown bulbs right off the lot, needed front brakes, and low engine oil light came on after owning vehicle 3 days.. possible engine oil consumption due to piston rings (Glad I have power train left). But overall, I still like the vehicle.. I’m just glad that I am a technician myself.
thankyou klessboys,an bill. we where very pleased with our whole experience,in dealings I would send anyone to do business with. hay guys have a great weekend.
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