I ran in to have my oil changed and tires rotated. Service was very friendly, quick and efficient, although the tech didnt reprogram my tire sensors. Normally this wouldnt be a big deal but with the weather change one of the sensors advised of a low tire pressure a few days later and I kept checking that tire for a few days and it was fine. I went to a local tire store to have it checked. They found a different tire was low and I was charged for service. Turned out I was simply looking at the wrong tire.
Phil and Ron worked hard to get me the financing I needed for this truck. I???ve been very happy with the truck and look forward to using it to grow my business. I would definitely purchase another vehicle from them.
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
My husband needed a new truck and he loves Chevy Silverado???s. From the moment we walked in we were treated extremely well by Shawn our salesman, very smart & friendly, answering any questions, showing us a couple of trucks he was interested in. We got a good deal on a beautiful 2018 truck! The paperwork was done, with no issues, the other employees (manager & finance were also very nice), and at the end of the day, my husband was happy and that???s all that matters!
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Jeremy and the whole dealership were amazing. Jeremy even gave me his personal phone number to text him when needed. Overall, I would recommend Jeremy and this dealership to my closest family and friends.
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
My sales person Tina Suxo was so nice and helpful she showed me a few cars but i really wanted a truck and she and her crew got me into a very nice an clean chevy pick up .. i recomend this place highly .. thank you Tina so much
If you???re looking for a dealership that doesn???t pressure you into making a deal, this is the place. Just great people all around. Victoria is simply the best. Helped me with my budget and worked with me on the prices. Will be buying all my vehicles from here from now on!
I needed to downsize my vehicle. I checked on line a found a certified vehicle which appeared to meet my needs. I visited the dealership, viewed the vehicle ,talked terms and 20 minutes later the deal was done. A great experience. Having bought over a half dozen vehicles and having them serviced at the dealership I was confident in my choice. A cordial and helpful staff .
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.