I bought a 2016 Ford F-150 from Jim Schmitz back in early July. I recently had the brakes replaced with new rotors and had to work done by my mechanic in the town that I live in. I contacted Jim Schmidt about this problem and they have taken care of over half of the bill or paying for the parts and they realized it was a mistake on their part work should have been done originally and they made it right with me I am writing this review into cancel out the other two because they came forward and made it right with the customer( myself).
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 1, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
I recently bought a new Ram Promaster. Ryan was very much on the ball and made the purchase smooth and easy. The paper work was handled by Angela and she also was easy and professional to deal with. I will be checking in with Derrow Chrysler for my next purchase.
Good vehicle for the price
by Daryn from Robertsdale, Alabama
November 12, 2018
Dent in the passenger side of the bumper could have been addressed, had 2 tires put on rather than four, 2 blown bulbs right off the lot, needed front brakes, and low engine oil light came on after owning vehicle 3 days.. possible engine oil consumption due to piston rings (Glad I have power train left). But overall, I still like the vehicle.. I’m just glad that I am a technician myself.
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
i LOVE MY TRUCK
by WILFREDO from MIAMI FL
November 29, 2018
I LOVE THE PERFORMANCE AND SAFETY FEATURES OF MY TRUCK.tHE ENGINE IS VERY POWERFUL AND THE TOWING CAPACITY IS WHAT I NEED,VERY HAPPY WITH MY NEW VEHICLE
I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking to have and then test drove one, and found another vehicle at their sister dealership and we drove a vehicle to swap and the vehicle we retrieved is the one I purchased. I did not feel pressured to purchase any other vehicles but what I wanted to afford.
Very spacious vehicle
by SalA from Green Bay, WI
November 25, 2018
I love that you can safely seat six people with a seatbelt and have all the room in the box to haul just about anything.
Simply the best overall i will send everybody i know over there and promote them on my solical media.... I even hold signs for them.. They are a life saver i appreciate them...
by Danny from Texas
November 8, 2018
Love this truck. The design of the interior and exterior is on point. The truck handles well has lots of features it’s a smooth ride it’s everything you want in a truck and more only thing could say that could be better is there is a slight lag in get up and go when you really wanna get on it.
Leon is my number one salesman. He found me the car I wanted and with comfort. I will recommend him to ANYONE who is looking for new or used. LEON, you are amazing!! Thanks to Hari also for the finance help.
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
Listened to our preferences and delivered exactly what we wanted! Hassel free experience as Bob, Lance and Mike had everything ready when we arrived to pick up our new vehicle and answered all our questions! Love the new 2018 Traverse High Country!
Great, friendly staff. Everyone was polite, helpfull. Terrific price on the car I wanted. Service area was so clean. They really made the customer comfortable.
The crappiest truck i ever owned
by Chevy 2nd time around from Casper Wyoming
October 19, 2018
At all cost avoid this truck, it has serious issues with the 5.3 engine. The afm or active fuel management system is junk. Mine took a crap at 51000 miles. A guy at my work . truck engine failed at 21000 mile. The fix, they have to replace the engine..
Everyone I dealt with on this lot was very helpful. I fully appreciated the effort Ron put in to find me the car I wanted. Nick, in sales, was also very helpful and made the hand off of the car a very pleasant experience. Joe, who worked with us in financing the car, made a normally tedious experience a pleasure. We will be back when it is time to get another car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
just wanted to thank aleesha,calvin,jim and cody for a job well done during the buying process. received fantastic service from all involved. I will be back. I found a dealership for all my transportation needs.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
Most safest truck I've had
by Boomboom from Danville va
December 19, 2018
Husband went for oil change and traded for 2018 Camaro said there was pull in rear my xxx. 2014 to 2018 are mint. So I'm ready to trade back car for new truck.
What a great bunch of people to work with. Chase is awesome at getting you the right car at the right price
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