#Ask4coach! John Madden is your go to guy! He worked with me in such a great way! Not pushy, not overly professional. He was all about what’s best for me! I made the transition from leasing a Honda to leasing a Nission and he made this transition so easy! His customer service skills are one you will not forget and one you will forever appreciate. #Ask4Coach
I highly recommend this service department for vehicle repair, even if you don't own a GM product....The facilities are clean, the personell friendly and the service department awesome....Charles is the best mechanic on the planet and Erin is the best service writer.....Any service I need is handled flawlessly. This dealership will be at the top of my list when looking for a new Chevrolet..
Hugo once again did a great job helping me into a new vehicle! Quick getting paperwork together for me! Chris and Russel made sure that my needs were met and went beyond for me! Couldn???t be happier with my new 2018 trax! Appreciate all of the work you guys did for me :)
Awesome experience. Went way beyond professional, courteous
by Joe&Kathleen from DealerRater.com
December 2, 2018
Everyone at the dealership, especially Kenny went far beyond expectations. In our situation, we had a horrible purchase from the previous dealer we had purchased from, and were left high and dry (spent an entire year paying for repairs and trying to get the car to pass emissions-nothing short of a nightmare). I came into the place exasperated and in tears. Between all of this the dealer listened to our needs-provided a amazing solution. I will never forget how they were able to actually sell a car through an empathetic situation that met our specific needs. We love our 2019 Nissan. Thank you.
In the year of 2017 looking to buy a new Malibu LT car the color was
Various.The processing buying the
Car took alittle while because there was a responsible and caring saleman.He also gave good advice
in buying a car that i gladly took
Because of the above chartertics he
showed me Iam preparing myself
to buy a 2018 enquinox LT.
Thank you Mr. David Boudreaux
See You Soon From Ms.Judy Dorsey
Was looking for a new Buick Encore for my wife and searched around the Metro Milwaukee Area to no avail. Searched the internet and found just the perfect car up at Plach, 90 miles away. Started the buying process by phone and was amazed at how easy they made it. The price was great, and they kept finding more programs that saved us even more on the final price. The drive up and back was definitely worth it! The staff was extremely knowledgeable and personable. I would (and have) recommend them to anyone and will go back to them when we are in the market for another vehicle.
Friendly, customer oriented people, salesman Ryan Billo very helpful, patient, knowledgeable, just very good at what he does! We have purchased vehicles from Len Dudas before and we always come back.
Mike Peterson from business office also very good to work with.
Will shop here again some day.
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
My husband and I had the best experience at Lupient we've ever experienced at a car dealership! Seamus and Dustin, with the help of Chad as well, made trading our 2015 Sierra SLT for a new 2017 Sierra Denali Ultimate not only quick and easy, but it was very enjoyable and we appreciated truly being treated as a guest and not just another potential buyer. Seamus went out of his way to make sure we were happy and comfortable with our purchase. As long as the Lupient team continues to deliver the personal touch, we will be Lupient loyal.
We just bought a 2014 Mitsubishi Outlander Sport from this dealership. We worked with Henry, who was incredibly helpful and easy to work with. He really listened and was fun to talk with. Freddie did our financing, and he made the process quick and easy. It was actually an enjoyable experience! There was no pressure whatsoever to buy, and we got more than we expected on our trade-in. Even after adding a few of the additional service options, we got a really great deal. And we love our Mitsubishi!
Let me start off by saying everyone there is friendly and I feel like I got a good deal on a used 2017 Jeep Wrangler I purchased there. Now the part that made me upset was at the very end of my experience there. They pride themselves on there Seth Wadley promise. Things like free oil changes for life and life on engine. That’s all real nice but when they brought me out to my new Jeep so I can drive off in it and be proud of my new purchase, I noticed it setting in the same place it was when I test drove it earlier that day. The car was dirty on the out side and was setting on empty. I asked why and they said we don’t wash or fill up the tanks on there used vehicles. My salesman did try give me cash for gas once I started getting upset but I did not take it. The fact that they took me out to my new Jeep filthy and on empty and think that is fine. So if you buy a used $35k there they want you to drive it off the lot dirty and on empty. When I buy a new vehicle the first two places I don’t want to stop leaving the dealership is a car wash and a gas station. Very disappointed with this dealership. Won’t be back. They lost my business over $40.
I went in to this dealership to replace my old VW. I wasn't totally sure what exactly I wanted. I ended up dealing with Trent and this guy was a great help. He was super cool and patient with me as I looked and debated multiple different cars on the lot and gave me good honest advice as to what he thought I might like based on what I mentioned. Trent was not at all pushy and ultimately helped me find the exact right car for me. I could not be more excited! As for the rest of the team they were just as friendly and helpful. The next problem was my credit. Im a first time buyer with very little credit history. The team here worked very hard for me to get me approved with a much better rate than any other dealer could. At the end of the day, these guys just want to help you get the car of your dreams period. This was a great buying experience for me.
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