Came in about 2months ago to purchase a car . Ty was very nice , & definitely knew what he was talking about . This was my first time purchasing a car & I was nervous about being over charged. Terrance great salesman found what I wanted and Ty made sure my payments were not breaking the bank with my monthly payment. Seriously the best in Lincoln no doubt !!
Hector did a fantastic job being my salesperson. He communicated with me efficiently and effectively via email and phone since I had to search for a vehicle out of state. His consistency to answer any questions that I had without being a pushy salesperson made the entire process much easier!! From the first initial contact, to the finance process, and sending the paperwork overnight, my first-time car buying experience conducted online has been so easy and great!!! Thank you Hector for doing a phenomenal job in getting me in my Truck!!!!
Our trading experience could not have been more wonderful. Absolutely no pressure or tactics just a laid back honest approach . I recommend talking with Ty Willcoxn in the sales department when you stop in you will be glad you did thanks again Ty we are loving the new vehicle!!!!
I have never experienced better customer service then i did from Ty!!! He made the whole process so easy and simple, he went above and beyond to get me into the perfect car! The only car dealership i will work with in nebraska!!! i was so impressed! if you need a car call and ask for TY!!!!
It is such a comfort, and truthfully a surprise, to discover that a dealership has their customer’s best interests in mind. I was very distressed to find a crack in my Subaru’s windshield within 3 weeks of having it replaced (at another business). I came into DuTeau Subaru in Lincoln and spoke with Steve in the service department. He went out of his way and brought various parties together to replace my glass with no charge to me! I truly appreciate Steve in the Lincoln, NE DuTeau Service department.
Subaru builds Great automobiles...but when buying one you also buy the dealership! I think this is the 11th or 12th Subaru we have purchased/leased from Duteau Subaru. They are the best...sales, management, service, parts and even the body shop. You are always treated with respect and outstanding customer service! Sales Associate, Dan Belling did a wonderful job again on our Subaru purchase.
Nathan is a great sales guy to work with!! He was knowledgeable and courteous throughout our entire buying experience. A week after having my new car, Nathan contacted me to make sure everything was going well with the vehicle. I told him that there was a popping noise when turning and the reverse camera didn't always work. He immediately offered to have a tech look at the vehicle free of charge to see what the issue was. I dropped my car off today and they are fixing a ball joint at no charge. They're also going to work with the manufacturer dealer to figure out the camera. Until then, they've got me a nice loaner car to use. I love my new car and I'm sure I will even more when it's fixed. They didn't have to do any of this but they are trying to do the right thing and that's hard to come by these days. Nathan, Katy and the managers there have definitely earned our respect and trust.
by Jeffrey T. von Feldt from Home of the Bug eaters!
April 6, 2017
We have purchased 5 cars personally from Dan and Eric. With friends and family referrals over the years I bet we are around 12 to 15 car since 2001 when we started our life long relationship with Duteau Subaru
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