Fast and courteous. Always a pleasure to do business with, whether I'm having service performed, buying parts, or trading vehicles.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
What a wonderful purchase experience. From my first contact via chat to the signing of paperwork everyone was friendly, considerate, and just plain ole nice! Please give Corey a try when you are looking for yur next vehicle and tell hom Kenny sent you!
Very spacious vehicle
by SalA from Green Bay, WI
November 25, 2018
I love that you can safely seat six people with a seatbelt and have all the room in the box to haul just about anything.
Dent in the passenger side of the bumper could have been addressed, had 2 tires put on rather than four, 2 blown bulbs right off the lot, needed front brakes, and low engine oil light came on after owning vehicle 3 days.. possible engine oil consumption due to piston rings (Glad I have power train left). But overall, I still like the vehicle.. I’m just glad that I am a technician myself.
Always going the extra mile to assist. When I needed some new fuses, they came out and brought a tool and assisted with installing them.
It is easy to contact them, schedule appointment, and drop vehicle at dealership for service. I actually prefer Friendly Chevrolet over using my local garage for many of these service items.
by Danny from Texas
November 8, 2018
Love this truck. The design of the interior and exterior is on point. The truck handles well has lots of features it’s a smooth ride it’s everything you want in a truck and more only thing could say that could be better is there is a slight lag in get up and go when you really wanna get on it.
Wonderful experience Billy Cowden exceeded in every possible way to make sure the buying process was a rememberable experience. Definitely will return for future business. Thank you! Oh btw I love my new Silverado!
The crappiest truck i ever owned
by Chevy 2nd time around from Casper Wyoming
October 19, 2018
At all cost avoid this truck, it has serious issues with the 5.3 engine. The afm or active fuel management system is junk. Mine took a crap at 51000 miles. A guy at my work . truck engine failed at 21000 mile. The fix, they have to replace the engine..
Smoky Jennings in Palmyra has phenomenal customer service. I went in for an oil change and was told the 4th oil change was free. I was shocked but pleased and when they brought my car around it had just been washed. Wow-I was impressed with their customer service.
They continually exceed my expectations!!! Amazing employees and service!!!!
As a side note, the woman I met while waiting was from Godfrey which is approximately 50 minutes away and she ALWAYS comes to Smoky Jennings because of the great service!!!
We both appreciate great customer service and I know I'll will definitely buy my next vehicle there!!!
Overall the time and patience was good, very helpful.
And my 2014 Chevy Equinox was clean, inside and out.
The staff will help with your acceptance, and approval if you need it.
I would go to them again in the near futre
Satisfying. The dealership located the vehicle we were looking for and were very easy to work with.It is much more easy to work with small town dealer than it is to work with big city dealer.
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