I just recently purchased a car from Hatchett, and my experience was phenomenal! John was extremely helpful and informative, he treated me like I was part of the family rather than just a stranger buying a car! The environment was friendly and inviting, even on a rainy day! I highly recommend coming here if you’re in need of a car!!
by Jmagg from Franklin ohio
November 27, 2018
I really loved truck well equipped everything you would want just didn't have towing capabilities that I needed but was fun vehicle very sporty z71 badging just not mad for pulling airstream trailer
Prompt, Efficient and Free. That my review of the service provided to my
Buick Encore last week, been the 6th. service to all of my 4 "Encores"
since 2014. If you want quality of cars and service, this is the place to get it !
by Bernie V from Tampa Florida
November 18, 2018
Third Silverado truck, upgrade from 2007 LTZ, purchased 2015 High Country Silverado , 6.2 L V8
Absolutely a tricked out luxury vehicle with muscle for towing , hauling or just highway cruising
Saved a bunch purchasing a preowned low mileage vehicle in lol new condition from Mercedes Benz of Tampa without a doubt the most impressive buying experience ever.
Went out to look at a vehicle. It was already sold. Kyle asked me what I needed and was looking for. Showed me several possiblities that didn't quite fit. The next day he texted/called and said. I have the car your looking for and he was spot on. Thanks for the extra effort and attention to the staff.
My sales person was Mike A. I called looking for a specific vehicle which turns out had some issues but he was able to find me a better vehicle at a great price. I had to travel there and due to that I didn't get there til after they were closed, but upon my arrival they already had the cars I was interested in pulled up and ready for me to test drive. Showed up at 8 and left at 10 in my new vehicle! They did a great job and were more than willing to work w me on my own terms!
Best 1/2 Ton pickup for the money.
by Dirtroad3 from Wharton, TX
November 6, 2018
Roomy, very good on mpg, drives really smooth. Great lights, gauges, and audio system. interior design is terrific with tons of storage. Overall, best half ton in the price range imho.
I recently purchased a vehicle from Don Hattan in Derby. Very nice facility! My salesman Mike Alemanni was very friendly and helpful! Mike was very helpful with questions I had during the process. If he didn't know the answer, he was quick to find the answer for me! Once I had decided on a vehicle, Mike and Timm worked at getting me the best financing to fit my budget! Great team!
The best truck I have ever owned. HOWEVER,...
by Dissapointed from Pueblo, Colorado
November 2, 2018
Great truck up to 56000 miles and engine blows both sides of block. Block replaced by GM.. 1500 miles after repair, transmission problems. Turning vehicle into Chevrolet tomorrow for repair. wondering if I have a LEMON... let's see what happens.
Our 10 year old Buick stalled and wouldn't restart at 4:40 on a Saturday afternoon, got a ride to my house and took my other vehicle to Dan Hatton in Derby for help. Got there 5 minutes before they closed and they immediately called for tow service to get my car off the street and to their dealership. They were closed Sunday but I went to the service department at 9:00 am on Monday to see what they could do to fix my car. They already had it in the shop and had diagnosed the problem (ignition components). T.J. Lee explained they could get the parts in and installed yet that day. He gave me a written estimate and an estimated time that the car would be repaired. At 9:00 am the following morning, he called and said the car was repaired and ready to go. Two days later and the car is still running fine. I can't thank them enough for helping us. We have only been in Derby for 2 years and had no idea who could service and/or repair vehicles. T.J. Lee was so helpful; from start to finish. He turned our unpleasant experience into one that was almost enjoyable. Don't know about their sales department but the service department was great!
We had a great experience working with Robert. From the time we sent a text regarding the vehicle he was professional and responsive. We would highly recommend buying from them.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Had a great experience! Everyone was so friendly! I definitely didn???t feel like I was getting taken advantage of at all! Really enjoyed working with Robby and will recommend him to all of my friends.
Most comfortable vehicle I’ve owned.
by Kylenelson from Paradise, Ca
December 1, 2018
In 6’5 so the space a vehicle offers is a huge factor when car purchasing. The Silverado has ample room for my legs while still offering plenty of room for passengers behind me.
I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
I stumbled onto this dealer while I was browsing for a Honda Civic si sedan. I had struck out twice in OKC, I saw this nice red Civic si and thought I’d give it a try. Within the hour, Gary texted me asking me if I was interested in that car. so hats off for taking the time to contacting me back on such short notice. Off to a good start in my book, Gary was well informed on the car since he was the one who got that trade in. These guys prices are phenomenal, there’s no other place I was gonna find another beauty of a car like that with so little miles and so cheap. 10,900.00 for a 2010 civic si with only 75k miles on it is almost unheard of. Needless to say I took the drive out there the second I was free. Though it was a bit of a drive it was well worth it. And even though the page gave me the wrong location for that particular dealer, Gary was willing to stay there and wait for me after hours. As soon as I got there we took it out for a test drive and it was everything I expected. Great team, very professional, very friendly, and very happy with my purchase. You just can’t beat these kind of prices. Gary thanks again brother, I’d recommend my friends to buy from your guys dealer.
My husband has moderate dementia. He went to the service department because a red light was on. A service employee kindly and patiently helped him buckle his seat belt and sent him home with no charge. I wouldn?t get my car serviced anywhere else now.
The best car buying experience I’ve ever had! I told Malik what type of vehicle I was looking for and he had me looking at several great cars that met my criteria in no time! He was very knowledgeable and wasn’t pushy which gave me confidence in my purchase! Emad gave me a great deal on the car and a fair amount for my trade in! I wasn’t there for hours trying to negotiate a deal. I walked away with a beautiful and an amazing driving vehicle, stress free in a short amount of time! I highly recommend Americas Auto Mall to anyone! This was definitely worth my drive from out of town for this purchase!
Perfect family vehicle
November 19, 2018
This truck has great room in the front and back seats. The extra compartment and 120V outlet are a perfect addition to this vehicle. Love the dashboard as well
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