Saturday afternoon, 20 degrees outside and getting colder and my drivers window will not go up. I call around and find Northstar Chevy service department is open until 5. Place a call and head down they are more than willing to help.
I cannot say enough about the customer service received. The service manager and parts department associate worked together to "muscle" the wind and get it closed. They looked to see if they had the parts to repair while I wait. Part was in stock, able to work me in and my truck was back to me in a few hours.
All I can say is great customer service focus, friendly and knowledgable staff. Highly recommend if you need service on your GM vehicle see the service and parts department at Northstar Chevy.
Craig in service was very helpful, friendly and efficient. He is good at what he does and is pleasant to work with. He listens to his customers and appreciates what we have to say about our own vehicles. Thank you.
Absolutely the best place to go to if you need car repairs. They'll find the best deal for you. When I went in I thought I was going to have to call my job and say I would be late. But Craig in customer service got me in and out so fast he even had time to change out my front brakes. Best place to go if you own a Chevy.
The Service Department treat customers very cordially and respectfully. They take care of all the details making the experience of having your car repaired very comfortable. They gave me peace of mind.
First off I'd like to say that everyone I had contact with during the purchase of my vehicle was top notch. I was disgruntled with the way things were not going with another dealership and figured I'd check around to see who else might have what I was looking for. Finding the right truck online at 5 am and leaving an online message, I didn't expect much. I was contacted promptly that morning (even earlier then I expected) and everything went smoothly from there forward. My salesman (Bob Neet) took care of everything and didn't make anything feel rushed or pressured. Being able to drive home with my new vehicle that night was awesome. The cleaning and detail as they readied it was great. Thank you everyone there for keeping simple and making it happen. I'll be back.
Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
I am a returning customer to Damien within the last year. He is a professional that makes the buying process informative and smooth. He treats his customers with respect and shows enthusiasm about the purchase. I have also recommended friends to see him for a vehicle.
A great job getting the deal done with Eric Rogers at Depaula on my truck finding and getting exactly what I wanted !! Also for great job back in March getting and taking care of my Fiance car !! Thanks Eric very Professional and understanding and listening to what we were looking for and how much could afford!!! And to everyone else on the team for taking the time to explain and understand everything!! Thank you all !!
I was turned on to your dealership when a good friend of mine Dan Carlton, started working there. During my hunt for a new truck Dan was instrumental and he introduced me to Eric who made sure every question I had was answered and every question I didn't know I could have was answered. He the time to show me so many trucks that if I were in his shoes I probably would have stop reaching out to me. However, Eric took the time needed to find the truck that I wanted, and he did everything he could do to get me into that truck for a reasonable price. Eric went so far as to ensure that even after the sale all my wants and needs were taken care of.
I went to Depaula Chevrolet to buy a vehicle and Aram Davtyan helped me do so. He was an excellent salesman. And he helped me find a new car at a decent price. I highly recommended Depaula Chevrolet for anyone looking for a new or used car. I also recommend Aram Davtyan as a person who can make this happen!
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
I can’t express it enough, for everyone’s help and attention! They have exceeded all my expectations and went above and beyond to make sure I had EXACTLY what truck I wanted! I truly am impressed with there outgoing and friendliness attitudes! I’d highly recommend their dealership and will be coming back for ALL my future purchases!
Thanks again! 10 ⭐️’a !!
Excellent Care and attention to detail. Jason was wonderful to work with. The process was smooth and quick . Would highly recommend this dealership. The people here are very professional
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.