Purchasing a used car was great experience. Our salesperson was very friendly and made the process enjoyable. As part of the purchase, the manager agreed to touch up a scratch on the vehicle. The service department was very polite and accommodating. I greatly appreciated the use of a complimentary loaner. Most importantly, I love my new Chevy!
Working with Sean was great he was very informative and upfont with everything during the test drive and pulling together the financing. We did not end up purchasing the vehicle but there was never any pressure to purchase.
Called in after seeing a large amount of oil under my 2018 Ram. Service got me right in, diagnosed the problem, informed me of situation and fix, fixed it up and had me on my way in no time at all. Overall great job!
Biggest upgrade in a vehicle I’ve ever made
by Chevy guy for life from Pennsburg,PA
November 2, 2018
Beautiful truck, both inside and out. Chevrolet has stepped up their game and thought of everything when it comes to styling,comfort and technology. The 6.2 motor is a beast.
Oil, tire rotation, and recall service. Dropped it off after closing time and got a call that it was ready to pick up the next morning when I got into the office. I didn’t ask for a rush order, but they got it done really fast.
They were not the closest Chevrolet dealer to us. We went there because of a great advertised price and a 5 star rating for the dealer. We bought a car then changed our mind because we found a better deal elsewhere. Lenzen located the same vehicle a considerable distance away, matched the price, accommodated a few other wrinkles we presented and couldn't have been nicer through the process. We're driving the exact vehicle we wanted and extremely happy with the price. Mike did a great job explaining the features of the Equinox and making the whole experience stress free. Mike Hellendrug and Jeff Lenzen took care of us extremely well.
I worked with both Joe and Leland when trying to buy my first car, and they were both very helpful and friendly! They made the process very easy, and made sure I was comfortable with everything before leaving the dealership! I would definitely recommend both of them for anyone buying a car!
by Jmagg from Franklin ohio
November 27, 2018
I really loved truck well equipped everything you would want just didn't have towing capabilities that I needed but was fun vehicle very sporty z71 badging just not mad for pulling airstream trailer
they walked me through the whole process and once I decided on the vehicle, I was on my way with my new car in no time.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
Very professional, respectful, consultative/not pushy, don't need to be a negotiator to get a good/fair deal. It was an enjoyable experience and a dealer I am recommending to my friends.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
There is Always great service and found to have a wonderful learning experience about my Volkswagen each time I visit. I find Extremely knowledgable people at Schmelz Countryside Volkswagen. Great Dealership!
Had to have Tire Pressure Monitor replaced on a car we had for our daughter in Florida. They fit me in the day before we left and also told me there was a recall they'd fix also. In less than 2 hours, the car was fixed and ready to go. This was an A-1 experience in my book. Knowing our daughter's car is safe again makes these parents happy. Thank you Polar Chev!
by Bernie V from Tampa Florida
November 18, 2018
Third Silverado truck, upgrade from 2007 LTZ, purchased 2015 High Country Silverado , 6.2 L V8
Absolutely a tricked out luxury vehicle with muscle for towing , hauling or just highway cruising
Saved a bunch purchasing a preowned low mileage vehicle in lol new condition from Mercedes Benz of Tampa without a doubt the most impressive buying experience ever.
My husband just purchased a used vehicle from Lee''s and we couldn't be happier. The service was great from start to finish and we got on heck of a deal! Low mileage and clean as a whistle!!
The best truck I have ever owned. HOWEVER,...
by Dissapointed from Pueblo, Colorado
November 2, 2018
Great truck up to 56000 miles and engine blows both sides of block. Block replaced by GM.. 1500 miles after repair, transmission problems. Turning vehicle into Chevrolet tomorrow for repair. wondering if I have a LEMON... let's see what happens.
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