We purchased a vehicle here and would definitely do so again in the future. David was great to work with and made the whole process very easy. He was able to guide us through the process of buying in NY and registering in PA. We also liked being able to see the complete Carfax report.
Great customer service. Car that they got me at auction was great. One down fall is it did not come with windshield wipers fluid and they didn't tell me the speakers where broken.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
We worked with Shane on the buying and trade in process, and he was extremely helpful. He set us up with a great deal and wasn't at all pushy. He was straight forward with us on the car we wanted to purchase by telling us they just got it in and it needed a couple things done to it . So we purchased the car and then hooked us up with a loaner car while their garage took great care of our new car.
Perfect family vehicle
November 19, 2018
This truck has great room in the front and back seats. The extra compartment and 120V outlet are a perfect addition to this vehicle. Love the dashboard as well
Buying a car here was effortless and I LOVE my new vehicle! I am amazed at how easy they made it, how fair they were and how they went out of their way to answer every question and concern. OUTSTANDING! We will be back the next time we are in the market for a vehicle! Highly recommend!
by Bernie V from Tampa Florida
November 18, 2018
Third Silverado truck, upgrade from 2007 LTZ, purchased 2015 High Country Silverado , 6.2 L V8
Absolutely a tricked out luxury vehicle with muscle for towing , hauling or just highway cruising
Saved a bunch purchasing a preowned low mileage vehicle in lol new condition from Mercedes Benz of Tampa without a doubt the most impressive buying experience ever.
This was my first real car buying experience and I couldn't be happier with my purchase and the customer service ( Teresa )...from the moment I walked through the door I felt like a valued customer not just a number or a commission. I got exactly what I wanted and was treated with respect and kindness. I will be going back for my next car.
Best 1/2 Ton pickup for the money.
by Dirtroad3 from Wharton, TX
November 6, 2018
Roomy, very good on mpg, drives really smooth. Great lights, gauges, and audio system. interior design is terrific with tons of storage. Overall, best half ton in the price range imho.
I’m a first time car buyer, and I worked with Pablo. He made the entire process go as smooth as possible. I couldn’t have asked for a better experience! He even checked in with me the day after the purchase to see how everything was going.
The best truck I have ever owned. HOWEVER,...
by Dissapointed from Pueblo, Colorado
November 2, 2018
Great truck up to 56000 miles and engine blows both sides of block. Block replaced by GM.. 1500 miles after repair, transmission problems. Turning vehicle into Chevrolet tomorrow for repair. wondering if I have a LEMON... let's see what happens.
I came into the lot looking for specific vehicles. Tyler Babcock was my sales associate. He was friendly, very helpful, knowledgeable and did everything in his power to make my car buying experience as easy as possible. Would highly recommend Tyler as your salesman
Biggest upgrade in a vehicle I’ve ever made
by Chevy guy for life from Pennsburg,PA
November 2, 2018
Beautiful truck, both inside and out. Chevrolet has stepped up their game and thought of everything when it comes to styling,comfort and technology. The 6.2 motor is a beast.
by Lamar W. Taylor & Kimberly J. Taylor from Lawrenceville
July 23, 2018
We only had an oil change and tire rotation. We had it there on time, it was completed in a timely fashion and we were on our way.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
I found a used truck that I wanted at Elm Chevrolet but I live five hours away. From the first time I spoke with Mike, he went above and beyond to make sure I was happy. Since I was traveling from so far away, Mike even crawled underneath the truck and took the pictures that I requested. We worked out all the details before I arrived and he had everything ready for when I got there. His Manager who completed the paperwork was also a pleasure to deal with. My significant other was not thrilled about the five hour journey but Mike went out of his way to recommend places in the area and we both left happy! Overall, it was an absolute pleasure purchasing from Mike and I would highly recommend doing business with Elm.
This is our fourth vehicle that we have purchased from this dealership. Wilber's is very much respected in this area as a honest dealer. We were in our new vehicle in about three days. I would recommend Wilber's to anyone who is in the market to purchase a used vehicle. If they don't have what you are looking for on their lot they can get it for you. GREAT JOB WILBER'S.
I want to thank Hector for his knowledge and friendliness in my buying experience. He took the time to go thru everything and also took the time to call back after the sale. I would recommend Hector to anyone that is looking for a new car
The mechanic and support staff were very professional and communicative throughout the whole process. They completed the work in a timely manner and the waiting room was pleasant and comfortable.
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