They were able to provide me a detailed report of the history of the vehicle as it had been serviced there throughout its previous life. All questions I had were answered before I even arrived at the facility. The vehicle had all of the bells and whistles and worked flawlessly. The windshield was cracked and that was pointed out to me (even though I honestly didn't even notice it) prior to purchase. Very competitive pricing, even in comparison with much larger dealers in Des Moines.
AS ALWAYS, Cindy in the Brown's service dept goes above and beyond to set up my vehicle repairs in a timely manner and stay within her estimates, and sending me home with a courtesy vehicle. I totally trust the Brown's service dept and am very happy with the quality of the repairs!
Great firsttime buying experience with no pressure
by Taryn Kroymann from Cedar Falls, IA
June 5, 2018
Great service! No pressure at all to buy, but I ended up with a perfect car within my price range. Emailed with Jeff Haight, who actually came in on his day off just to help us out! Options were all clearly presented to me, and the rest of the staff were very helpful with all the things I was unfamiliar with.
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