by Lisa's Black Sand Pearl Toyota from Richmond, VA
April 15, 2013
Buying a car at Haley Toyota was an excellent experience. Every other dealership I went to in the metro-Richmond area did their best to prey on what they thought was my car buying inexperience, probably because I'm a single female. Everyone in the dealership was respectful, and I never felt manipulated or coerced. The following people were especially wonderful, with Business Manager Michael O'Hehir leading the way. Rand Hargrave, Sales manager, and Matt King were a close second, with Walter Ford right alongside them. Prices were beyond reasonable. Customer service was outstanding on all levels. Must visit this dealership before purchasing anywhere else!
I've used Heritage Chevrolet as my only point of service since I purchased my 2008 Silverado in 2007 and my Wife's 2008 Tahoe, in 2008. Donnie and Jesse have always treated me and my issues very well. When I call they know who I am and they treat me as though I'm their only customer. They represent You and Heritage very well.
A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Appointment was at 4 - did not leave til 6:30 Answer about heating system to technical so I was unable to conprend and walked away Charged different price then quoted Usually give you a quick wash. Was never asked not was done
Matt made this cross country purchase smooth and effortless!!! The transaction was so much easier than I had thought it was going to be. To buy a car in Virginia while residing in California...smooth process!!!! Daughter was so surprised!!!!!
We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!
I love this dealership..they worked out a miracle for me to get a car!!!customer service was exceptional Damion did an amazing job as well as the others...they even picked me up to get a car and kept me updated on all the progress
Calvin and the team at Hart Nissan got me into beautiful used Altima and gave me great trade in value on my old car. They made the process super easy and delivered the car directly to me at work the next day. I'd certainly recommend this dealer!
This is my first Nissan purchase. David Chandler provided an experience that was authentic and relaxed without any pressure to purchase. He presented as caring and mindful of my current and future vehicle needs. Other staff also was friendly. I will recommend to other family and friends.
We went in for service to one vehicle, an the Service Advisor Jeremy mentions about buying the Silverado, which the Courtesy Vehicle was a Silverado. This Dealership is one of the Best that We have been. You can see the Teamwork, from the Service Advisor suggests, then he calls the Salesman. The process was simple, no pushing.
The place is outstanding! Clean, friendly, welcoming and honest. They do not push you, They give you answers to every question. Me. Jay burchell himself is very professional and a great guy!
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