Bought a 2017 Chevy Cruze from Colby Newlen at Maguire Chevy & Cadillac. They didn't have the pre-owned car I wanted but were confident they could find one for me. A few days later I drove home in my Cruze and in the color I wanted. Didn't know a dealership would do that! Colby and his manager couldn't have made it any easier!!!
I have been a customer of Bill Cram Chevrolet since 1994. I have bought cars, leased cars, had them serviced there and had damage repaired in their body shop. It is the only dealership I will do business with. No matter which department you are dealing with the employees are friendly, courteous and efficient. My recent business was turning in my lease car early and taking out a new lease. The salesman, Chip, and the sales manager, Tim, were a pleasure to work with. This is the best dealership I have ever done business with.
Awesome vehicle were extremely satisfied with the car, and the entire sales process! I asked Vern to find us one of these, and within a few weeks he had this perfect one on the lot. Even my mechanic was impressed with how clean it was under the hood, and mechanically sound! Thanks for the excellent constant delivery of many great vehicles you have provided me over a lifetime! Sorry I keep them for so long (they just keep running!)Great friends, great family, and awesome personalized customer service! Through and in Christ's Love! Glenn & JoAnn
The best experience I have had hands down! We will be going back to them around the spring time! Got us a newer, better vehicle (the 1st one was nice as well). When we asked for thexample new one, they worked hard and got us approved for a better rate and payment then the original approval! The whole staff was so friendly with our sons. It was a fantastic environment overall! I bet the whole staff is great to work with, but Grace definitely impressed us that day! Awesome to work with! They won't push you into something you don't want. You pick it, and they make it happen.
An entirely different experience. Our sales rep Austin was not only professional but a pleasure to get to know and work with. Everyone seemed to genuinely appreciate we were spending hard earned dollars, and not only made a deal appropriate for us, but we're low key and never "in your face", like most other cars attack dealers. Thanks to all especially Tim R. Vanessa, and of course a super guy we met named...Bill Cram whom while retired still offered a helping hand. Obviously he passed to his daughter now the director a sense of appropriate, and appreciative attitude towards their customer... You won't go wrong here thanks to you all. Tim & Jane PS ask them about the syrup....
Couldn't make a deal. Couldn't get down to my monthly payment I would be comfortable with, I mostly blame the high price of vehicles and my crappy credit score, but the salespeople could have done better, seemed to want to push an extended warranty on a 2018 vehicle with 12,000 miles on it, and never quoted me a payment figure without it. Communication could have been better, they didn't get back to me for 5 days to let me know what was going on, when he finally did he quoted the same figure he gave me when I was up there (from 2 hours away I might add). Finance manager was supposed to be working on a better figure, but I never heard from him. Too bad we couldn't do anything, I liked the place for the most part .
They were very pleasant to work with . No pressure on buying the car or any other car. I feel they went out of there way to accommodate me for getting to test drive the car. I would recommended my friends and family to check them out. I want to thank them for everything. :)
I have no revive in the service dept because i hope i don't have to visited.
We drove from Lafayette to get another opinion as to the shudder that we have been experiencing since April when we got new tires and are SO grateful for all of the patience and care Jeff took to diagnose our problem. We have been going from service center to service center since April and the local dealer as well as the others have all had us "spinning our wheels." Doug was so kind and thoughtful of me as I sat in the waiting area. I was determined to get a truthful answer and Macguire came through!! It WAS the new tires that had caused all of the problems! After months of running around getting random things 'fixed' that never needed fixing, we got upgraded tires put on and our 'couch' experience has returned!! Thanks to all of you at Macguire for your kindness, care, concern, and low price for all of the work you did!! It is much appreciated! We are telling all of our friends of our great experience and encouraging all to take the short, beautiful ride to Ithaca for the best service around!
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