Mark, Rob, Rachael and they entire staff were great to deal with. Everyone was friendly, helpful and knowledgeable. I will highly recommend Sherwood to others interested in purchasing or leasing a vehicle. I look forward to dealing with your staff for many years.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
was very pleased with the service and collision repair when my car was hit by a deer. THe repair work was excellent and is invisible now that its completed. I was also very pleased with the service team as they called me twice a week to keep me fully posted on the progress of the work a nd when it would be ready. It was also easy working with them as they supported the insurance demands and overall was very smomoth. I am very please with this service and the quality of repairs
Our van would not pass inspection this coming year, so my brother decided to start looking for a reliable vehicle for us. My daughter had purchased a truck recently for my granddaughter there and raved about the wonderful people & service they received. We looked on line at the vehicles they were offering for sale and my brother saw one he liked. He went to the dealership & took the car for a ride. He said before he left their lot, it was one for us. Michael Chomicz was the kindest, most honest man to deal with and made sure that we totally understood all about the functions of the car. He gave us his card and told us not to hesitate to call him with any concerns, day, night or week-end. Top of the line !!!
Very quick and thorough, great experience, vehicles in great condition like pictures show, TRUE customer service, offered top dollar for my trade in. Overall wonderful experience and time well spent, I would highly recommend this dealership to anyone who is sick of the run around and headaches from dealers who just dont care about customers anymore. Thank you again staff and owner of Montage Motors.
My husband and I had just been jerked around by another local dealer and went in with a bad taste in our mouths. The salesman was straight and honest with us. He didn't disappear for lengthy amounts of time and say he was "speaking to his manager" like a lot of other dealerships do. We ended up getting our new vehicle from Bonner and will return for future needs.
Everything was great, professional atmosphere, good people, great salesman, they met competitors deal....worked w/ me after the sale when I wanted the bed liner switched for a bed pad ( I was putting a cap on the truck)...no issues...smooth
Purchased a used car and it was the most satisfactory experience I have ever had with a dealership. Excellent customer service, they answered any questions and the financing was easy and quick. Thank you I love my new Chevy!!
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