She drove it on a friday, said they call on Monday nothing all week, so she called the service part of the dealership on the following Friday.
The guy calls with some story, it was just a sensor. Justin needs to find a new job, he's not a good salesman. Car was all clean on cars.com, get there it's all dirty, scratches all over it, way over priced for the condition of it.
Jason Fluery/ AlSerra Auto Plaza is a wonderful salesman. He was very patient and listened to every detail and searched until he found exactly what I was looking for. He went over and beyond to make it happen! I appreciate all the hard work and extra time he put in to get the job done! I had a ton of fun working with him!! My experience was awesome! I'm so happy with my new ride! Way to go Jason! You Rock!
I've been a couple times for service but this last time my truck was hit and it was pretty bad they took excellent care of me and it was fast extremely fast and it looks beautiful amazing both sides and back I couldn't be more impressed I would highly recommend them the people there are extremely helpful the service department in the body shop is amazing please do not let these other negative reviews affect your decision go try them for yourself
Exceptional! Thank you Tim Rutherford for going above and beyond to ensure my needs were met (& exceeded) as well as finding me the best interest rate out there. If you are in the market for a used car be sure to go to Patsy Lou and ask for Tim Rutherford, I cant speak highly enough of this man.
Its been a week since my purchase, and I want Scott G. to know I'm still HAPPY.
A manager sat in the car with me. He didn't judge me & explained how the lights & heat work. The finance dept. made me feel like I was hanging out with friends. Seriously, she was sharing knowledge. My credit score was embarrassing to me! The number I didn't have too worry about was the price. Al Serra gave me their best price up front!!!
Scott & the finance dept. worked within MY budget. They listened & gave me options. Now I'm riding in a pretty 2014 Chevrolet Impala. Under cost & under warranty. Did I mention it was PRETTY?
Burt Watson takes care of all six of my cars and schedules me in around my needs. I am either provided a ride or given with a loaner. The quotes provided take in my preference for parts and I never get a long list of items that are just extra revenue for the dealership. Communication is always timely during repair processes. There is literally nowhere else I will go!
Our visit to Burt Watson was a great experience, my wife and I were out looking for a new truck and we worked with Scott, he is very professional and went out of his way to make sure he explained everything, this is the third vehicle that we have purchased thru Burt Watson and with the excellent service we received it wont be our last. Thank you we love our 2018 Silverado. Gerald and Patrice Ciszewski.
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