Wonderful great service! Quick, and well explained
by Bernie V from Tampa Florida
November 18, 2018
Third Silverado truck, upgrade from 2007 LTZ, purchased 2015 High Country Silverado , 6.2 L V8
Absolutely a tricked out luxury vehicle with muscle for towing , hauling or just highway cruising
Saved a bunch purchasing a preowned low mileage vehicle in lol new condition from Mercedes Benz of Tampa without a doubt the most impressive buying experience ever.
Went to view the SUV on the lot that I found on the website. Was approached by Rachel who was very knowledgeable and attentive. Couldn’t have asked for a better experience from the sale to the financing. Even had the pleasure of meeting and talking with Joe Firment. I highly recommend them if you are in the market for a new or used vehicle!
Best 1/2 Ton pickup for the money.
by Dirtroad3 from Wharton, TX
November 6, 2018
Roomy, very good on mpg, drives really smooth. Great lights, gauges, and audio system. interior design is terrific with tons of storage. Overall, best half ton in the price range imho.
Great experience! Don't buy a Chevy until you stop here...
The best truck I have ever owned. HOWEVER,...
by Dissapointed from Pueblo, Colorado
November 2, 2018
Great truck up to 56000 miles and engine blows both sides of block. Block replaced by GM.. 1500 miles after repair, transmission problems. Turning vehicle into Chevrolet tomorrow for repair. wondering if I have a LEMON... let's see what happens.
My wife and I have bought 2 pre- owned vehicles from Joe Firment in the last 6 months. Brittany was our salesperson on both and did everything she could to get us in the vehicle we wanted with the terms we wanted when the other dealerships said they couldn't. Managers Mike and Darrell were also very helpful and made the process as smooth and easy as buying a car can be! If you're in the market for a vehicle, new or used, you have to check these guys out!
I had a great experience with Firment Chevrolet. I called about the particular vehicle I was interested in at 8:30 before dealer hours. I pressed 1 and was directed to Matts ( Internet sales manager) cell phone. Matt was willing to help before the dealer even opened. Most dealers would just let the phone ring. The car I was looking at was actually being driven by the owner of the dealership and he stated would be available possibly after a month. I happened to get a call later that day stating that the owner was willing to sell the car because I expressed a sincere interest in purchasing it. Matt gave me a price over the phone and also my trade in number. I told Matt that I didn't want to drive 4 hours to get there to find out that the car was in bad shape. He called the next morning and also sent pictures. Now I've had dealers tell me in the past that the cars are spotless, then you drive to look at the car at its a disaster. I'd hate to see what a bad car looked like! Matt said that I would be very impressed with the condition of the car. I took his word for it and loaded the family up for a four hour drive. We got to the dealership and the car was ready for review and a test drive. For a 8 year old used car it was in great shape. Matt was spot on with his description. Now is it spotless, no, but it's 8 years old I knew there would be some wear. We discussed numbers. Now this will astonish people. The trade in numbers Matt gave over the phone were less than they gave me after seeing the car and working to achieve a sale. Most dealers tell you a number just to get you out there and then change it by 1000+ less. We closed the sale with the help of Bill in finance. Also a very good experience. I would definitely recommend this dealer.
Called to see if we had a recall on our Cobalt,they confirmed there was,had to wait a couple days for parts,so we made appointment, dropped car off and work was done in the time they said,a bit of extra work was needed to make it right and they took care of it and covered it too. Thank you Brother's Chevrolet
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
Biggest upgrade in a vehicle I’ve ever made
by Chevy guy for life from Pennsburg,PA
November 2, 2018
Beautiful truck, both inside and out. Chevrolet has stepped up their game and thought of everything when it comes to styling,comfort and technology. The 6.2 motor is a beast.
Purchasing my 2014 Used vehicle from Baumann Auto Group in Port Clinton was a very pleasant experience. I'm thrilled they utilize Cars.com. The vehicle price was very competitive and was an awesome value. The staff was extremely friendly and made me feel at ease. My salesman went above and beyond to accommodate a special request. I would certainly recommend this dealership. I'm a happy customer!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
We found a 2011 Malibu on Cars.Com that was at Baumann in Port Clinton. The sales person we dealt with was great and very friendly. She let us take a test drive and we sat down with the manager to work out a deal. We were given a very fair price for our trade in and setting up finance was a breeze. This was a great car buying experience.
by Jmagg from Franklin ohio
November 27, 2018
I really loved truck well equipped everything you would want just didn't have towing capabilities that I needed but was fun vehicle very sporty z71 badging just not mad for pulling airstream trailer
I am very surprised going to this small building. I drove up and got to work with Ross immediately and I was very pleased with his service from the first moment I met him and he went beyond what the last two months have offered me of constant car searching with disappointment followed by disappointment. He was so nice to work with and a real concerned gentleman, someone you would rather call a friend than a salesman. Ruth was a lot of personality and gave it to me straight as I was over extending myself it appears and worked with me on a deal. I have not yet closed the deal because I am in decisive but overall I am happy with what was offered from Ross and crew. I recommend this dealership and it is a great environment where I had no pressure.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
Danielle has been keeping up with the e-mail correspondence like a professional. She has provided me with every request in a timely manner. The details were excellent.
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