by Richard Bryant from South Bruce Peninsula,Ontario,Canada
November 8, 2018
To the General Manager of this establishment
I would like to express my profound thanks and appreciation of your service staff.It is also needs to be pointed out that your technician Steve was the most important factor for this glowing review.I was on my from Ontario to Mexico(I hate cold)when the Silverado acted wonkey.Your man went out of his way to fix the truck outside so i did not need to remove my trailer/camper duo(HUGE job)It was also so appreciated that i was able to be seen within the hour due to your great service peoples concern after on star got me in touch with them.
So appreciated...can't thank you enough...give them all a raise!!
Yours most sincerely
We had the best buying experience we've ever had! It was so easy, no pressure (literally at all it was awesome)! Owner always has the best selection of used vehicles and is MORE than honest! You're crazy if you don't at least try to shop here!
I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the finance manger. They were respective of my time and considerate of my questions. I would recommend them to anyone looking to purchase a Buick or GMC product.
I havent had the most enjoyable car buying experiences in the past. With that said, I purchased a 2019 Traverse High Country from salesman Ed Silver. My wife and I had a very pleasant experience, the price seemed fair and to our surprise, the offered an actual very fair price for our trade in. Ed was extremely patient with us and very knowledgeable and helpful. I dont think we will be in the market for a car anytime soon, but whenever we are, I would definitely consider going back to Bachman Chevrolet and see Ed for future needs. Thanks for a pleasant experience.
I knew I wanted a truck and I knew what I could spend, Ed took care of the rest! Ed was able to quickly find the truck that would fit my needs and also not break my budget. The entire process was quick and easy. 2018 Silverado 1500 Z71
Bachman is the gold standard of auto dealers. The service staff is well informed,courteous and professional.
Dan DuPonte is a excellent sales person who is well informed and cares about the needs of his clients.
I will use Bachman Auto Group before any other dealership in my area.
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