Highly Recommend this Chevy Dealer, We drove up from Nashville TN and we were not disappointed. Low doc fees and a good price plus a great staff to work with. We will be back the next time we're in the market for a car.
I am appreciative of the great service and patience of the men at Crown Automotive. William and Ryan were wonderful to work with. Buying a car can be stressful and their professionalism and attention was amazing.
After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
Went & saw Gary about a Focus st. I arranged a meeting with him & we texted a bit back & forth. It was about a two hour drive, and we're glad we made the trip. Gary left me alone to look it over, then handed me the keys. So, I took the spouse to check out passenger stuff, and I drove it a bit. I suppose I could have driven all day.... or at least the 172 miles until I needed gas. I was never told.
They got the paperwork done pretty fast. They also got the payment & terms the way I wanted. Keith, the finance guy, explained everything to me as I signed all the papers. Then I got a hat..... even one for the spouse. We look cool now. Steve McQueen cool.
These guys didn't pressure me on anything. Although I was an easy sale, I never felt pushed or rushed. Just a couple of guys talking cars.
Also, I don't really like stuff like buying cars, but, these guys made it as painless as possible. Kudos and thanks.
I HATE shopping for a car but the folks at Craig and Landreth made it simple, fast and without the feeling you're being hustled. Whew, what a nice change from what I'm used to at all the other dealerships I've been to. I'll definitely be back.
The service, quality of the car and friendly service made this the ultimate, fantastic experience. Andy Hall went above and beyond to make sure we bought the perfect car for our daughter. This is the second car she's bought from Craig and Landreth. She totaled her first car and walked away without a single scratch. We told Andy safety was our number one priority and he delivered. I'll never shop anywhere else.
by Richard Bryant from South Bruce Peninsula,Ontario,Canada
November 8, 2018
To the General Manager of this establishment
I would like to express my profound thanks and appreciation of your service staff.It is also needs to be pointed out that your technician Steve was the most important factor for this glowing review.I was on my from Ontario to Mexico(I hate cold)when the Silverado acted wonkey.Your man went out of his way to fix the truck outside so i did not need to remove my trailer/camper duo(HUGE job)It was also so appreciated that i was able to be seen within the hour due to your great service peoples concern after on star got me in touch with them.
So appreciated...can't thank you enough...give them all a raise!!
Yours most sincerely
We had the best buying experience we've ever had! It was so easy, no pressure (literally at all it was awesome)! Owner always has the best selection of used vehicles and is MORE than honest! You're crazy if you don't at least try to shop here!
I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
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