What car buying experience should be! No pressure, up front pricing and complete transparency from start to finish! Bryan Hannah in Sales and Chad Smith in Finance restored my faith that there are still honest people in the car business!
I had called to check on a mini van I had seen on their website and I spoke to Bruce. I had a few questions about the seat, he proceeded to go out to the van and text me pictures about what I was seeing. I ended up going to the dealer (Over 1 hr drive away) to see and test the van, taking my sister with me. The customer service was great and not only did I end up buying the van, my sister ended up with a car for herself as well! Bruce went above and beyond helping us get our cars!
The service and sales staff is always a delight to work with. I've never had any issues buying cars or having them serviced when it comes to this dealership. Bill Fisher in the service dept goes above and beyond to make sure everything is handled efficiently. Great dealership. Good people.
So I contacted this dealership through Cars.com. I was interested in a vehicle that was listed but did not have photos or a price with it. I got an email back that night from a salesman who said he would get the information for me in the morning. He got me pictures and a price quote by the next afternoon. The vehicle turned out to be out of my price point, but I am confident that I would have loved to deal with this salesman. He was straight forward and honest. What else do you want from a car dealership?
I've been to every dealership in the Sherman-Denison area. I always buy from Hoyte though. They treat you fair and give you fair prices. Randy in the used car sales is the best. I always enjoy working with him. The service department at Hoyte is always friendly. Every time I have a question Sam will always try and get me an answer.
Dealership always gives clear information in a friendly and not coercive manner.
Disappointed this last service that although front of car interior was vacuumed, the rear apparently was left untouched.
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
Excellent service! Rob Marshall really takes care of the customer. I really appreciate his dedication to his customers.
Great vehicle at a great price
by Kris in edmonton from Alberta
November 6, 2018
Love everything about this truck except I didn’t get enough bells and whistles. The truck is a stock fleet model so bare bones, I should have put a few additions on when I bought it such as a remote starter
Best Service dept I have ever worked with. My wife or I have no worries as the Service Dept call, leaves text whatever needed to keep our car on the road. We just have to tell them where the car is for oil changes, etc...and they come get it and take care of everything.
The service dept alone will sell the next car
Bought in 2016 - Been Happy With It
by Wade W from Dallas, TX
November 5, 2018
I purchased the 2016 1500 4x4 with the Max Trailering Package (NHT) new back in 2016 and have been happy with this truck. Backseat doesn't have air vents which is annoying. At 30K, Chevy replaced the transmission fluid with an LV synthetic, and it made an amazing difference. It no longer bangs / clunks around and the tachometer no longer wanders. It's so much more enjoyable to drive. I pull an 8000lb travel trailer just fine with it.
Ryan Lott did an amazing job with customer service and going above and beyond. Very nice facility and highly recommend this dealership.
Nicest vehicle I have ever owned in my life.
by Matt from Bealeton, Va
October 29, 2018
Vehicle meets all my needs and exceeds them. Has more options that I know what to do with. Its almost like sitting in my house on wheels. I went in and saw the truck, test drove it and then bought it. Couldn't ask for anything better.
I recently purchased my second car in less than a year from David Terry. David, Gordon and Dana did a super job of getting me the vehicle I wanted without any hassle. Everybody I've dealt with at Stuteville, from the owner, sales, service and parts, are very friendly and professional. I would definitely recommend them to a friend. Thanks guys!
Truck or work of art?
by Hogroamer from NORTH PORT
October 14, 2018
The 2018 Silverado is the best looking truck hands down. I've owned Pontiacs and Chevys for the past 14 years and have never broken down on the road so I expect this truck to take care of me. The ride is so smooth and quiet I can't believe it can also trailer 10,700 pounds. This truck is capable of anything I will ever need.
I made a four and half hour drive to this dealership on a Thursday. I had been in contact with a salesman all week about a Dodge Charger on their lot. They quickly emailed me a CarFax report and answered all my questions that I had for them. We began to negotiate a price on the used car I was interested in and we exchanged phone calls back and forth on price. Fast forward to the day I arrived at the dealership. They had the car I was interested in parked out front of the dealership. I was greeted by the salesman who I had been in contact with that week. We went for a test drive and I was impressed with how free and easy he made me feel. There was never any pushing questions or that "pressure" other dealerships give you when purchasing a vehicle. When I arrived back at the dealership from the test drive, the finance manager had all the paperwork ready for me to sign. That made it especially nice since I still had a four and half hour drive home. Overall, my buying process from start to finish was very nice and made simple. I greatly appreciate the efforts by the dealership and their staff.
I bought a new Ford in 2013 from Holiday Ford. So when I was looking for a new Chevrolet I thought I would check the website and see if they had what I was looking for. Sent an inquiry and Nic called me. The truck I found wasn't what I was looking for but Nic suggested another that was exactly what I needed. Bonus the price was less. Made the drive from Oklahoma to test drive and start the paperwork. Start to finish a great experience. Right truck right price Thanks Nic.
Hunting for a specific model
by RobCarver from Meadville, PA
December 12, 2018
Been hunting for what truck I want for so long, I've narrowed things down to an extreme level. So finding one that meets all of my meds is hard to come by.
Purchased a new Silverado from Holiday. My salesman Jason Leatherwood worked hard to get the price that I wanted. He normally works at the Ford house next door, however he came highly recommended by a family friend. He took a normally highly stressful situation and made it easy! When they didn’t have the truck I was looking for, he found one similar, but upgraded at the same price. He sent us on our test drive and we fell in love. My wife loves the pickup he found for us and I fear I won’t get to drive it as often as I’d like to! . Holiday comes highly recommended and we look forward to buying another Chevy from Jason!
Second truck, my best truck
by DocSpeed from Union, NJ
November 19, 2018
Good looking, comfortable and powerful enough for any towing needs that most will have. A lot of creature comforts that make it a nice daily driver.
Had a issue with my truck after servicing, dealership sent a tow truck to my house for pick up. They ordered all new parts for a complete repair, gave me a new loner to drive, and not a dime came out of my pocket. Thank you Holiday for standing behind your word!!! TB Whitesboro, Tx
Rugged yet refined
by Plr190 from Flemington NJ
November 6, 2018
The Silverado allows me to do what I need to do around my property. I never have an issue getting stuck in the mud. At the same time, it is comfortable enough to drive to and from the office everyday.
Had a buddy and his wife purchase 2 new Fords from Holiday Ford which they said was a great experience, so I decided to try their Chevy dealer for my new truck. Rachel was fantastic! Within an hour of my online inquiry, I had estimates on my 2 trades including a motorcycle. Everything was simple, fast and easy. Everyone was polite and low pressure. Holiday also has the best prices. Since my purchase, I have recommended the dealership to 3 co-workers / friends shopping for new trucks. They are worth the drive if you aren't local.
Saw a truck on the internet that they were selling. Called and talked with the salesman. He went over the details with me. I made them a counter offer which they accepted. Because of my mobility, they brought the pick up and all the paperwork to my house. Truck was as advertised and described. We signed the papers at my house, I made the necessary payment. The salesman left with a driver that follow him here. Should receive the paperwork in about two weeks. The salesman followed up with a thank you email. Very pleasant experience.
Brandon Ferguson answered my inquiry within minutes and this was after the dealership closed. He was the perfect sales consultant. Not pushy, listened to me, got trade information that Saturday night and by Monday late Monday Morning we reached an agreement and Brent delivered my vehicle 3.5 hours away to my doorstep. If you're looking for a great deal and exceptional service throughout the sales process dont go anywhere else. I'll be sending all of my business 3 hours away from my hometown cause these people were amazing.
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