After a long, grueling process of shopping for a car at Billion Honda in Iowa City, my father and I decided to leave their store to look at a car at Zimmerman we had been eyeing to check out. My father used to work with Marty, so that made me feel a lot more comfortable going through him. The process with Marty was so much smoother and up front. We had an excellent experience and got a solid quote of exactly what I was aiming for. This was my first big car purchase and bought a 2015 Honda Civic lx, and I couldn???t be happier with the decision. Thank you so much!
While a purchase was not made, The sales person we met with was a pleasant change from other dealership sales associates we have encountered. There was absolutely no pressure or pushiness to buy a vehicle. He listened to us, was attentive and very knowledgeable. If they find the right vehicle for us, we will most certainly purchase from McLaughlin Motors.
Super easy to deal with, Thiel worked with my finance company from out of state, provided any info and docs requested super fast before sale and turned title around quick. I shopped online from out of state and it took me longer to get there than to buy a truck even with a trade in ! GREAT EXPERIENCE . I showed up test drove the truck I wanted and completed the deal in less than 30 minutes, Thanks again.
I recently went in to get my vehicle repaired after the service light came on in my car. They diagnosed the problem and assured me that the was the cause of the problems I was having with the vehicle. The cost came out to about $850 dollars and they assured me that this broken part was what was causing the issues. I had it replaced and a week later I’m having the same problems. I will be going in again to have it looked at but I feel that this is the responsibility of the repairmen as they assured me that the problem would be fixed. $800 dollars is a lot to pay for no improvement in my vehicle.
Most important thing to me is they listened to me- to make sure I got exactly what I wanted, not just what they wanted to sell me. From the salesman, to finance to delivery, everything was great - I was treated exactly like I wanted to be treated in every respect.
While I did not buy a vehicle, service was outstanding on the response and truthfulness of the conversation. After the lady described the vehicle in response to my inquiry and questioning, I decided not to move forward in this transaction. However, I will give extra special attention to a vehicle from Mills because of the treatment. There was absolutely no pressure at anytime in the conversation.
Worked with Tucker Deitz, he had the car ready to go for the test drive, no pressure sales, answered all my questions and I believe I got a really good deal. Process was very simple and I was out of the dealership quickly, so far the car is driving like a champ!
I started my own Electrical Consulting business out of Houston,Texas. I began my search for a good pre owned Utility truck and found Essig Motors to have a great selection. I purchased all of my trucks from Pat Lafferty,who has been very helpful in assisting us with finding the right truck for our business needs. That began the relationship we have now going on 9 months and counting. I have purchased a total of 6 trucks from Essig's. True honesty and outright fair pricing and the owner, Mr. Essig, has been very instrumental in working with me and my company also. I would recommend this dealership for anyone's vehicle needs.
We had a wonderful experience at Mills! Teresa Franco made buying our new Equinox fun and easy. She was so helpful, but not pushy! Teresa helped us with all the new technology on our new car and was very patient! We are really enjoying our new red Equinox!
Devyon was great, she took time to go over what we wanted and responded in a timely manner once we decided on what we wanted she had everything ready to go once we finally made a choice and liked the pricing and was ready to go when we got there to sign papers, a few days later. she was happy and friendly even though you could tell she was not feeling the best
Our experience buying a used car at Mills was professional and seamless from start to finish. Devyn Fairman was professional and made the whole process very easy. Corey in the business dept was also very easy to work with and I would highly recommend buying a car here.
Bought our new Equinox from Scott DeSmet. He was friendly, courteous, did not high pressure us and went beyond our expectations to find the exact car we wanted! When we picked up our car he took considerable amount of time to make sure we knew how all the features worked before we left. Hats off to Scott and a big thanks to Emily for her follow-up call to thank us for giving them a chance. Your dealership customer service is excellent.
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