Was easy to get an appointment even after Hurricane Jolene. Welcomed, listened to by Ms. Marsha Honeycutt and picked up where I was informed of the issue, part ordered and she stated she would call when part is in. Great experience
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
Great vehicle at a great price
by Kris in edmonton from Alberta
November 6, 2018
Love everything about this truck except I didn’t get enough bells and whistles. The truck is a stock fleet model so bare bones, I should have put a few additions on when I bought it such as a remote starter
I went over expecting the usual car dealership wrap but Dre really helped me out. he asked if i wanted to learn how to drive a stick for fun and now I Loved it so much I ended up buying it.
Bought in 2016 - Been Happy With It
by Wade W from Dallas, TX
November 5, 2018
I purchased the 2016 1500 4x4 with the Max Trailering Package (NHT) new back in 2016 and have been happy with this truck. Backseat doesn't have air vents which is annoying. At 30K, Chevy replaced the transmission fluid with an LV synthetic, and it made an amazing difference. It no longer bangs / clunks around and the tachometer no longer wanders. It's so much more enjoyable to drive. I pull an 8000lb travel trailer just fine with it.
Great environment , fast and work hard at getting you in the car or truck you want or need. Would recommend to anyone. Thanks Mr.Charlie and Baker Chevrolet
Nicest vehicle I have ever owned in my life.
by Matt from Bealeton, Va
October 29, 2018
Vehicle meets all my needs and exceeds them. Has more options that I know what to do with. Its almost like sitting in my house on wheels. I went in and saw the truck, test drove it and then bought it. Couldn't ask for anything better.
I had a really good experience at Reed-Lallier Chevy. Octavia and I actually spent about 20 minutes trying to find the vehicle I wanted.I wasn???t pressured after my initial visit. I had time to weigh my options without being pressured. When I decided to purchase Octavia and Emmanuel addressed all of my concerns and made sure I was good before moving to financing. Emmanuel was very transparent through the process taking a lot of stress out of the car buying experience. David was helpful taking the time to provide additional information I requested.
Truck or work of art?
by Hogroamer from NORTH PORT
October 14, 2018
The 2018 Silverado is the best looking truck hands down. I've owned Pontiacs and Chevys for the past 14 years and have never broken down on the road so I expect this truck to take care of me. The ride is so smooth and quiet I can't believe it can also trailer 10,700 pounds. This truck is capable of anything I will ever need.
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