Awesome experience. Drove over 200 miles to get there, and it was worth every minute - from emailing with questions, to making an offer. I called and talked with Stephen. Very knowledgeable, tech savy about all the features and systems, and was a straight shooter. I sent pictures of my vehicle and negotiated everything over the phone. Showed up at the dealership and signed my paperwork and was out the door in about an hour. Leon was great too. Smooth transition through all the paperwork. Really like this dealership.
Simply a great experience and everyone was outstanding. There was no pressure to buy and I was given plenty of time to review all options. I visited all the local jeep dealers and was treated the best here. The manager AJ is a honest person and in the business for the right reasons. I would highly recommend driving to Lexington before any others.
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 0, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
Purchased: 2018 GMC Sierra SLT
A BIG Thank You to my Sales”lady” Beth Vogler. This was the best Automobile buying experience I have ever had. The entire experience from test drive, through to deliver and including the paper work was easy. Russ Cox (Sales Manager) and Chris Gagnon (Finance Manager) made the purchase effortless for the customer and were truly a joy to work with. The whole team addressed any concerns I had without making me feel as if I was asking too much or being difficult, and trust me I can be difficult (ask my wife). I will definitely recommend all my family and friends to this dealership and to meet this team.
Thanks again Beth, Chris, and Russ, and I wish you all the best.
This was the smoothest and easiest car buying experience I have ever had. The car was clean and in immaculate condition. The sales staff was friendly, professional and very helpful. We were not pressured or rushed and all of our questions were answered to our satisfaction. The hardest part was choosing a car because they had so many nice ones to choose from. We will buy from them again and send our friends and family to see them....
great service,have done business with Wayne Thomas chevy. for as long as they hsve been in business and Nance chevrolet who owned it before Wayne Thomas.they are almost like family. always curtious and helpful.
JD is WONDERFUL!!! When my son is ready to purchase a new car, I'm taking him to see JD! I've been through the process several times within my lifetime and working with JD and getting into my 2018 TRAX was quick and painless! I highly recommend him to everyone looking for a car.
Was in the market for a nice low miles used car. Got in contact with Justin Myrick at the Troy dealership and he had a couple options that fit my needs. Went and test drove a couple vehicles and found the one i liked it was just a little out of my budget. Went home and did some research and talked to Justin a little more and realized he had the best deal on that vehicle around. Went back a couple days later and purchased the vehicle. Justin is very knowledgeable and very helpful in the car buying process. This is the second time we have done business with him and will definitely contact him for all our future car needs.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
I found a very specific Lexus I had been looking for online with these guys. Called them up and talked, very friendly. Drove two hours up later that night and picked it up. Very friendly people and they were drying it off for us since it was sleeting outside when we pulled up. Everyone was great and they beat our bank's rate (USAA). Everyone stayed late to accomodate our schedule and we drove off in 2 hours.
Couldn't have been more pleased with the entire process of buying our new Traverse. I would highly recommend this dealership and all the folks involved in our purchasing process ~ best "customer service" ever, and that's very hard to find these days!!
We have purchased 3 automobiles from Terry Labonte since 2010. We have purchased the Oil change packages for every single oil change to all three, UP UNTIL THIS ONE, service that is. The last package deal ran out when we had it last serviced. i don't know if it made a difference for not having the package, but one thing we really enjoyed was the complimentary interior cleaning/vacuuming. It was not cleaned this time. Is this a service, only performed, if you have the service package? Having said that, it is always a pleasant experience having service performed at TLC.
I just purchased a 2019 Tahoe and couldn't be happier with my new SUV. Joel Adams made the entire car buying experience easy and completely seamless. He was very helpful throughout the entire process. I will buy all my future vehicles from Terry Labonte Chevrolet.
This is the sixth or seventh car I have purchased from Vann York Toyota. My reason for returning is the way they treat me as a customer. They have always been honest with me
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