Joseph listened to everything I was looking for, only showed me what I was interested in. Unfortunately my van wasn't ready and wont be for a day or 2 and my trade in wasn't running but they let us use a loaner! Im very happy with my experience and will go back
Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
I highly 100% recommend American auto brokers if you are in search for a vehicle!!!!! Netti....was....OUTSTANDING!!!!!! She went well over and beyond and even more then that to get me into the truck of my DREAMS!!!!! She is the girl you wanna work with, and even through all my questions, what if’s and at times negativity about getting this car(because I had no faith that I was gonna get my dream truck) she stayed 100% positive throughout the whole process and made me feel super comfortable about my decision!! Jackie was amazing as well in helping with the finance process and made ends meet from all over the place to make my dream come true!!!!! She’s a doll for that!! And then Gabby!!!!! Oh she’s so sweet and helpful and gave great advice and made the final deal so smooth and exciting!!!! She was very patient with me let me tell you because I was a nervous wreck throughout this process. This team DEFINITELY is the BEST! Teamwork makes the dream work!!!!! Oh yea...and the break room had super good snacks, the office was clean and all the rest of the staff that I didn’t work face to face with were so very welcoming and nice as well!! And at the end....you get a cool shirt!!!!! Got trucks!
Look No Further, they have a lot of quality trucks
by Eddie Prince from Las Vegas
September 28, 2018
Everyone was great. Building a relationship with their customers, is there model. Go see for yourself, and test drive your dream truck. Ask for melissa Navarro, tell her I sent you... Eddie Prince you won't be disappointed.
Test drove the CHR and fell in love instantly. Best experience overall from beginning to end. This was my first time driving a Toyota. So happy we made this our first stop. Would highly recommend North Park Toyota!
Service agent and experience at dealership was TOP NOTCH!
by LCWilson2016 from DealerRater.com
September 10, 2017
I didn't buy my truck here because I found it at another dealer that had it in the color I wanted but I get it serviced here because it is close to home. I have been twice and the people and the service are excellent and hassle free. Not one negative! My service agent, Alberto was MORE than competent and took care to get my truck service quickly and even replace my battery without questions. I will be back next time and I will buy from here next time also.
Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
Sure do like their service dept and people! They seem to really know what they are doing and state of the art garage.... We changed over after years with Chevrolet-Boerne who've failed in the service department last year....causing our vehicles further problems instead of fixing problems. After so many expensive problems with Chevrolet dealership, we decided to switch to GMC on next truck. Bought a new GMC-2400HD and since then have had GMC-Boerne take care of the regular service maintenance with great results. It's MOST important when you buy a vehicle to KNOW the dealership can follow through with servicing it!!! Professional, attentive, knowledgeable "partners".
The General Manager, Maintenance Supervisor & Sale
by DHPjr from Cibolo, TX
November 4, 2016
The sales Manager, Maintenance Manager, along with along with Sales Staff ,represent the best of the best. I was in, selected the vehicle that I had screened on the internet , no haggle as to making a deal, first offer agreed upon necessary engine light repairs taken care of, and I was out, and on my way. Keep up the great work I hope to send customers your way! God Bless!
My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
We had an amazing, positive experience yesterday shopping for a car for my son. Our sales man Kevin James was kind, helpful and funny. The entire staff was so friendly. They made it an awesome buying experience. Thank you!!
Was very pleased with the service and the knowledge of your staff. It’s a dealership that makes you feel like family, have a happy holidays
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