Ivan Torres was a pleasure to work with. He knew what I wanted and did everything in his power to make the deal happen. He and his team worked very quickly and kept me informed of the necessary details. It was overall the most painless new car purchase experience I???ve had thus far and I appreciate the entire team. Thank you!
Took my car in for schedule 1 service which included an oil change. I bought the car used from this dealership and it had a blend for the oil at that time. About 20K miles ago I switched to full synthetic and when I dropped the car off I wrote in my instructions please use synthetic oil for the oil change. Instead of the synthetic or even a blend, regular oil was used. They offered to change it out but because of time I declined. This is the 1st time any of my instructions were not followed. I have always had 1st class service from this dealership.
This is the second vehicle I have purchased through Auto Nation Chevrolet. The customer service was fantastic and I was given and excellent deal on a brand new car. This is the reason I returned to this company.
We did some pre-negotiations before we got to the dealership and expected a bait and switch. Non of that! And Adrian was awesome to work with and made it so much easier. We had to leave in a rush after buying the car and he made sure we came back at another date to make sure we knew how all the technology worked. It was so much easier working with someone we feel we could trust.
It took a bit but worked out a great deal with them. Also, I had an Instant Cash Buyout from KBB which made trading in my old car super easy. The only down side was it took FOREVER to get to the finance team. I understand it was busy, but if you're going to have a sale...staff for the sale in all areas! Overall though I was pleased. Juan my salesman was excellent!
The Staff Was Great. all around Friendly. we got great service from our sales men Enrique Barajas. he took good care of us. then he took us to our finance person who was very good at her job . sweet an Friendly France . thank you all for another Great Chev. yours Al Aring
Everyone in the collision department was wonderful to me Liz helped me out and Everett was very kind to me as well. I am sorry I don't remember the other gentlemen's name but he was very kind as well. I felt like I was treated as a family member and they went above and beyond to help me out. Thank you all for your kindness and my car is beautiful..
Great Service Experience on vehicle I bought here!
by Danny from Peoria, AZ
November 28, 2018
I got online to schedule an appointment for my car for routine maintenance and some warranty work. Based on my experiences with other dealers, I assumed my car would need to be kept for work. The online system recommended a Saturday appointment. I figured I would drop it off and would have to pick up the following week. Much to my surprise, my vehicle was ready later that day with everything done! The dealer even called to follow up on my experience. Thanks, Lunde!
The most patient salesman, Ricardo Glean, that an interested car buyer could possibly encounter. He then showed me and allowed me to drive every car on the lot I found in my price range and above. Finally, I came back to the first one he showed me that he thought then would be perfect for me. I bought it and love my car. Thank you, Ricardo
by Absolutely Clean & Bright Llc from Peoria, AZ
December 3, 2018
Everyone at Auto Nation is very pleasant to deal with. Service department is excellent. Sales department and finance department is outstanding.
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