Had an appt for an oil change at 8am today but had a drs appt at 910am. I went at 730 when they opened, explained my Drs appt, and Mike the service advisor said no problem and I was out faster. This is not something that prolly could be done all the time, but I appreciated his effort. Payment process went quickly too.
Working with Erick and the closing team, was a pleasure. It was completely non stressful and getting the car I needed and could afford, was expeditiosly accomplished with their help. Thank you CarLink of Morristown, NJ!
Chris was the first person we met with upon entering the dealership. He was attentive and friendly, never pushy about anything like most other dealerships are. We first took a test drive and Chris pointed out all the features of the vehicle. We then built the car out online to try and get a rough idea for what the price would be for all the features I wanted. Originally, I was planning to get the LT and Bryan went so far as to find an exact match for the vehicle I wanted that he was ready to bring a car in from Michigan to get it to us. Furthermore, the first price that was given to us was well under what we were expecting, enough so that we asked them to give us a price on the Premier trim and the price that came back on that is what we're expecting the LT to be after we went through some negotiating. Brendan came to introduce himself early in the process and was helpful in explaining the warranties and drew everything out on paper for us. Upon signing all the paperwork, we met with Eric who helped us handle everything with the insurance company. Would recommend these guys for getting a good deal on a car, will write another review upon my first service trip there.
The best car buying experience I have ever had....hands down
by maryj7672 from DealerRater.com
December 1, 2018
As a female sales management professional in a premium brand category, I was both anxious and excited to buy my next new vehicle. I consider myself a brand loyalist and if I love my experience somewhere, they will not only earn my trust, but my future business as well. I was ecstatic to go to the new Ciocca Chevrolet of Princeton even on what turned out to be a windy and cold night, only because the experience was top notch. I was greeted by Joe Vazquez.....outgoing, well put together, savvy and enthusiastic. Not to mention....sharp! Joe "peeled away at the layers of the onion" as we like to use this analogy in our own world. He asked me questions to get right to the heart of what I not only wanted, but NEEDED! He put me in just the right vehicle for ME and that is what exemplary service is all about. The rest of the experience was made further superior with the help of the Manager and Finance Team. I could not have asked for this experience to have been any better if I wrote the scenario myself. James worked with Joe on pricing I could afford and Brendan and Zach made sure I understood extended warranties, the Ciocca Promise and what I should expect as customer.....or in my world, a CLIENT! Thank you guys for a wonderful car buying experience. I will be in tomorrow with some homemade goodies for all of you and to show off my new Chevy Equinox!
I have the most amazing experience with an unbelievable dealer! I was given the freedom to make decisions about the custom options I wanted for my vehicle. Andrew was very helpful and impatient when I knew how we wanted to have this car. I highly recommend these dealers and salesmen. Thank you again!
Enjoyable,comfortable.i was not rushed and was showed several options and picked the best for me thanks to tom.i went to another chevy dealer in Aug. And was shocked at the way I was treated after being with that dealership 14 years They tried to steer me in the direction that they wanted not me the customer.paramus chevy.no more of them.
I had an oil change and tire rotation. It was a holiday, so it was a particularly busy day. The service was done quickly and efficiently.
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