Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
I cannot say how impressed I was with all of my dealings with Bob Poynter GM. Gray Nelson answered all of my questions and made a deal work quick and efficiently. I rented a car and drove 7.5 hours one way to pick up my new vehicle. No surprises, just an honest and efficient buying experience. Hats off to Gray on being awesome to deal with.
Best buying experience I have had. Tyler Hicks was amazing to work with. Very patient and very thorough. He listened to what I was looking for and delivered. The whole staff was amazing. Closed everything quickly with Richie Tudor in finance with no problems. This is my new home when shopping for vehicles. I will be back guys....good job!!!
Former Ray Skillman Customer
Thank you for bending over backwards to answer all of our questions and concerns with making a purchase from 300 mi away. We appreciate you holding the truck until we got there and your honest answers about our truck. Well worth the drive. In less than 24 hrs we had our dream truck. Thank you Patrick and Joe. I will make the drive again!!!!
I emailed and asked a simple question regarding a Jeep top. The response I received was the typical “Come in, let’s talk.” I was not even in the country due to a military deployment, but was willing to send my husband in to look at the vehicle....depending on the answer I received to the question I asked. When I sent a “no thank you” response, I was then asked if I wanted someone to contact me with the answer to my original question. DUH! VERY FRUSTRATING!!
No matter what department you go to for your vehicle needs every staff member is concerned about you. They will go out of their way for their customers!
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