Had a recall on a vehicle. They made this such a easy wonderful experience from start to finish. Everyone was Kind , job was done quickly and everything was hassle free. So thankful to Bob Howard Service center!!
From the moment I pull up to this service entrance each time, there is a service writer ready to help. They make my waiting room experience bearable each visit by recognizing me and asking me if I need anything (i.e., anything to drink or a ride home), and keep me informed as to why I am waiting so long, if that is the case. And if my wait is at home they call me when the car is ready; not waiting for me to call them. The car always feels so much better when I drive it home.
Okay, the bad news. Recently (June 2018) I was taking a long 3 day trip and needed to make sure my general maintenance (battery, tires, etc.) was in good shape. I received the usual wonderful service. However, on my trip, the radio did not turn on until I was near my destination. That was okay but it worried me that something was wrong and hoped I don't break down on the highway. When I returned home after my trip, my battery died 3 days later in my garage. Whew! Is there a way to check the battery life before a trip?
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Went to Hudiburg Toyota to look at a couple of Camry’s. I was greeted by a guy named Gary Trent. It was a fun and painless experience and i was in and out a couple of hours. I really enjoyed this experience.
Going to Hudiburg Toyota was my first ever car buying experience. Saunny Gamble was so wonderful to work with! He promptly answered questions, even through text messages, he was very knowledgeable on every vehicle we looked at, and even made sure I was happy with the vehicle prior to paperwork. Everyone I spoke with on site was incredibly friendly and welcoming. When we got to the finance portion of the deal I worked with William Snider. I honestly could not have asked for a better man to work with. The next time I am in need of a car, I will certainly look for these two men!
Excellent service all the way around. David Dtankey took care of everything needed. Outstanding service and customer service. Brian Linley Sr Mayor Del City, OK
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