I have been buying cars for nearly 30 years, and my experience with this team has been the most outstanding of all! They are honest, personable, and incredibly efficient. They listened to what I wanted and needed. Their responses all exceeded my expectations. I will be back to buy from them again just as soon as I can.
This is our third vehicle we have purchased dealing with Josh Riley. He makes the process easy and does not pressure the customer in anyway. He looked for the very best deal he could find for us, and we drove away in our 2018 Chevy Silverado!! We will certainly return to Josh next time we are in the market for a new vehicle!! We would recommend Josh anytime!! Thanks for showing us "old folks" the bells & whistles of our new truck!! Appreciate your patience and knowledge! Ronnie & Linda Hoggatt
Outstanding service, couldn???t have asked for a better experi
by DonVan from DealerRater.com
September 18, 2018
The salesman and dealership went out of there way to help me. I had just came in from deployment and was looking for something to drive. I was stuck on base for the most part, they helped me make most of the arrangements over phone and email. After I showed up to the dealership not only was it great service but I couldn???t take the vehicle back right away while we was waiting on my bank to process the paper work. Josh and his team drove me back 30 miles to the base. Then to top everything off, the delivered it to the base I was at topped the tank off and a fresh wash. This is one of the best buying experiences I have ever had of the many vehicles I have bought. There customer services is A+, I will be coming back the next time I am in the market for a vehicle. Thank you Josh and thank you team at Turner Cheverlot!
Josh practically bent over backwards to make our deal happen. I traded in a Tacoma and bought a Chevy SS sedan. We got a good offer on our truck and they got us down to the payment we wanted. I???d reccomend Jim Turner Chevy to anyone! So very happy with my new ride.
Came in for some repairs to be done on my 2013 kia optima. Walked outside and looked around while i was waiting, and found a 2018 Kia Optima that i really wanted. KIRK and TRAVIS are amazing. They did everything we asked for and were super friendly. Great group of people. I got my 2018 Optima! Sure am going to miss my 2013 tho . CJ (Curtis) from service did an amazing job repairing my 2013, but I just had to have the new one. Again thank you KIRK and TRAVIS for all your time and hard work gettin us in the car i wanted. It was a pleasure getting to meet you guys!! Would highly recommend KIA OF WACO!
Our family had now purchased roughly 10 cars from Jim Harper. No one does more to always make us feel comfortable and appreciated. He consistently goes the extra mile to take care of our needs. Could not be happier with Garlyn Shelton, Jim Harper, and Winnie Lewis, who is the best Finance Manager I have ever seen. Buy Garlyn Shelton! Buy from Jim Harper!! You will not regret the choice.
Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
I was looking to get into a cheaper payment and be able to have room for car seats. Jeremy and Courtney helped me and found a journey and I even picked the color and features. They were great on getting what I "thought" I wanted. The next day I let Jeremy know that I was not happy with the car due to it was too small and missing features that I didn't think about before. Two days after that, Friday, I let him know again how extremely UNHAPPY I was with this car and that I wanted back in a truck. I was told that there was not anything that could be done and I would need to drive it for a year or so and then trade it in. Saturday, I spoke with Courtney and told him I wanted a truck and that my daughter could trade her car in for the journey and I was aware that my payments would not be as low as we got them. On Monday, I was told that nothing could be done until the title work is done, which is 2 more weeks. So then, I will have been miserable in this car for 3 weeks, putting miles on it and lowering the value of what they can give me as trade. I do not feel that they have done all that can be done, especially for a loyal customer, as myself. This is the 4th purchase that I have made from this dealership and it is probably the final purchase my family will make there! I already have another dealership working on getting me in a truck and my daughter in the journey. It's a shame that Stanley Dodge could not make sure I was 100% satisfied after the sale! I do not recommend a dodge journey for anyone with car seats!!
Low on sales pressure and highly focused on the customer's request for personalized service. Quentin had been dealing with me during a very difficult period where I was transitioning into a new job and environment. I actually took about 9 weeks from when I decided to get a new car up until I actually signed the contract. He even helped me to acquire a loan points below what my bank of 14 years was offering. Don Ringler Toyota treated me like family. Kudos to Kimberly in financing!! David Sosa
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