I was looking to upgrade my current vehicle with a newer model of the Ford Escape. I found the vehicle I was interested in on Fairfield's website.....came in, test drove it and took it home the same day.
My husband and I were looking for a SUV for our family vehicle, and Fairfield had the Jeep we purchased as a local trade. Fairfield is a family, friendly environment that goes out of their way to ensure the entire family is comfortable during the buying process.
After being hit and having my car totaled, I was in a really rough spot. Matt saw my tweets about the situation and reached out to me. Thanks to him and the rest of the folks at this dealership, I have a car again. Really appreciate their kindness. Matt made considerable personal effort to help me through the process leading up to my visit, and once there, Nick helped us through the financials. They all stayed past closing time to make sure I drove out of there in a new car. The only reason I'm not giving a five star is because I definitely felt some of the financial details were left unexplained or unshared. Otherwise, these guys are are great, and I do recommend them- especially if, like me, you aren't in a great financial situation and need a car fast.
Absolutely great experience! This dealership is second-to-none! The owner, the general manager, our salesman are all terrific! The dealership has a great service department. This dealership is Number One in customer service!
Randy (sales manager) and their whole team came through again ! Wouldn't think of buying a new car elsewhere! If you want a new Chevrolet head to Regesters. Well worth the drive and best of all they are just as great after the sale ! Thanks again REGESTER TEAM !
Thank you for your constant professionalism and speed.
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