I was pleased to hear Jen Sausman is the General Sales Manager at Town & Country. I have purchased several vehicles from her when she was at Freedom Ford. Every time I got the best price upfront and I was treated with respect. Nobody enjoys car shopping, but my experience with Jen was actually enjoyable. I will continue to purchase from her and I will refer anyone in the market for a new vehicle to see Jen.
New car purchase. Friendly service. Efficient service. Knowledgeable staff. Helpful staff. Professional staff. Would definitely recommend. Great deal. Love the Subaru commercial. Wonderful give back offer to charity. Note, Subaru was not listed on survey. Had to check Saab to be able to send survey. Need to update when you receive.
We went in looking for a vehicle for myself and my soon to be wife. We were greeted by Tyler. He told him that we had a very strict Budget, he understood our budget and actually cared, unlike other dealers we visted. Tyler helped us select the right vehicle for us, and went the extra length for us. He is a really great salesman and is not like all other salesman. If your looking for a new or used car ask for Tyler, he will treat you right, and actually help you make the right decision.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Grabiak had my vehicle 2 weeks. When I drove 25 mi to take it in, the key fob buttons were not working. Replaced max amt of computer components. Car fixed? Went to pick up, wouldn't start. Battery dead. Not their fault even though the battery was fine when I drove it in. Hed to buy new battery. Not at Grabiaks, I wouldn't. Never going there again. Same for my son and his family and friends.
Went in for oil change and tire rotation, on the way there my tire pressure monitor showed one tire with low pressure, didn't tell them about this but they came and to,d me they found two nail in the tire and that they would fix it for me if I wanted them too, told them to go ahead and appreciated their service.
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