Was looking for a new Buick Encore for my wife and searched around the Metro Milwaukee Area to no avail. Searched the internet and found just the perfect car up at Plach, 90 miles away. Started the buying process by phone and was amazed at how easy they made it. The price was great, and they kept finding more programs that saved us even more on the final price. The drive up and back was definitely worth it! The staff was extremely knowledgeable and personable. I would (and have) recommend them to anyone and will go back to them when we are in the market for another vehicle.
I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
I have a 2010 Dodge Journey SXT front wheel drive 3.5 V-6.
I brought it in for an excessive oil useage problem.(2 Quarts between changes). I have been to 4 other shops before Bergstrom Kaukauna, who did not take care of the problem.
When I called Bergstrom Kaukauna, to explain my issue, Morgan from service was very helpful, and recommended a bg engine cleaning product with my next oil change. This took care of the problem. I was so frustrated before going to Bergstrom Kaukauna, and talking to Morgan, I was ready to get rid of my Journey. Thank you Morgan, and thank you Bergstrom, you have gained a customer for life.
My deepest appreciation
I was over my mileage on my last truck, they put me in a new truck for not much more!! they did not have to, and the team in Oshkosh went way above and beyond what is normal to help me Thanks
Thank you Paul Christman and Ron Tellock
Jason Inda was extremely helpful in buying a used car, took the time to showed me how to use all the features. Also followed up to see if everything was ok. So I would highly recommend seeing him for buying a car.
The only complaint was the buying process took along time.
Had an excellent experience buying a car from Neuville. Dan was amazing & went out of his way to get us into a new Malibu at an affordable price. Highly recommend Neuville for your vehicle purchase.
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