everybody was helpful friendly courteous and kind very inte
by RONHAMMER1969 from DealerRater.com
December 5, 2018
I would recommend this dealership to everyone because I had a eventless and responsive reaction towards everybody that assisted me special thanks to Scott for being just an outstanding individual overall I enjoyed my whole experience with Landers Chrysler Jeep Dodge Ram and I love my new truck😀😀😀
We purchased a truck for our company , and we were treated very well. Customer service was outstanding! It didn't end the day we drove off the lot.... it continued for weeks. About 2 months later, we decided to add to our fleet again, and went right back to Patriot. They located what we wanted and we had the truck within 3 days. Great team at Patriot Ford!
Everything was great through the process. Would have liked to know exactly what the company was making for transparency. Happy with the vehicle but since I'm not an expert on purchasing vehicles, would like to feel secure about the deal I received. It's not that I wouldn't have been willing to pay the overhead costs and the sales representative but would have liked to know what I paid them over the amount of the vehicle base price.
Knippelmier is a low pressure car dealership that is honest and easy to work with in buying vehicles. My latest purchase was the 5th vehicle purchased at Knippelmier and they have all been positive. Johnny Bell has helped me with the last 4 purchases and he has been great to work with. The finance manager, Jason Allen, gets a thumbs up as well.
I live in Edmond, OK and there are a ton of choices from here to Blanchard and boy am I glad I bypassed them all and went where I knew I would not be bamboozled. The owners Mr & Mrs Knipplemier are known to be HIGHLY ethical and full of integrity and based on my treatment at the dealership I believe it 120%. The GM Mr. Lister was phenomenal and honest to fault (if that is even possible). He was incredibly genuine and trustworthy in all his approach. Our salesman Brian Beitler was pretty awesome and really respected our time and concerns. He was top notch and more importantly not sleezy or pushy. Last but not least the finance man Jason was awesome. He was pretty straightforward and transparent. All in all I was truly impressed with the speed, trust and integrity I experienced here. HIGHLY recommend the dealership!
I had a great experience ordering a custom 2019 Camaro from Knippelmier Chevrolet. I ended up doing business with them after walking out of other dealerships closer to downtown OKC where I live due to high pressure sales tactics. Shout out to Johnnie Bell for answering all my questions and keeping me updated as my car was made, and to Alex Moore for taking care of the sale. I would gladly do business with Knippelmier again...top notch dealership and staff all around!
Had looked at a couple of there vehicles on line. Visited with Internet sales a couple times.went to the dealership was greeted by Taylor Tibbs. Really nice young man. He showed me car faxes on vehicles I was interested in as eagerly allowing me to drive them as well. He also told me about a few specans going on. I left in a new silverado
From the moment I pull up to this service entrance each time, there is a service writer ready to help. They make my waiting room experience bearable each visit by recognizing me and asking me if I need anything (i.e., anything to drink or a ride home), and keep me informed as to why I am waiting so long, if that is the case. And if my wait is at home they call me when the car is ready; not waiting for me to call them. The car always feels so much better when I drive it home.
Okay, the bad news. Recently (June 2018) I was taking a long 3 day trip and needed to make sure my general maintenance (battery, tires, etc.) was in good shape. I received the usual wonderful service. However, on my trip, the radio did not turn on until I was near my destination. That was okay but it worried me that something was wrong and hoped I don't break down on the highway. When I returned home after my trip, my battery died 3 days later in my garage. Whew! Is there a way to check the battery life before a trip?
I was hoping to get a little more for my trade in. Everything was great. Sales person, dealership, and last but not least the car....
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