My parents bought all of their cars through Wilmes for a pretty long time. After my parents passed, I ended up having to sell mom's camaro back to them per her probate, and Randy Hamm oversaw my first new car purchase. Since then I've had two more brand new cars. Nobody has given me the treatment Randy did, till about a year ago. I moved away. My little old wireless company I worked for doesn't exist in Tampa Florida. I'm looking at you US Cellular. No, you can't get calls on their network here either lol. Anyways. Instead of selling phones, I decided to sell cars. 1/2 of my success I blame on stubbornness. The rest, that Wilmes customer service that has stuck with me all of these years. People! You want to buy a car here! If you're in Altus Oklahoma there is no reason not to! If I could, I would fly home for my next Camaro and drive it back down here. (I don't sell Chevy, but I'm a Chevy girl. Shh!) I'm serious when I tell you that the rest of the world isn't going to give you small town service. They're going to forget you when you leave. They're not going to remember your name. They're not going to send you cards and cookies and make you feel valued. I mean, some of us will. Thanks for showing me the way Randy! Big city volume stores love down home country girls. Lol!
Nothing but good things to say! Polite....yes! Knowledgeable...yes! Good deal.... yes! Patient .....yes!! Honest.... yes! Good. Customer service..... yes! Great place..... YES !!!!! Go back when shopping again.... yes!
Front bearing went out on vehicle. $700.00 to replace at Chevy in Cook, MN. This was nearly twice the amount I paid to have other bearing replaced 1 yr previous in Forest Lake, MN. In fact, mechanic recommended I replace "that" bearing too until I informed him it had been replaced. No other options available within miles. FYI: 1st place I serviced our vehicle that would not recognize veterans service with a discount - even at their inflated price.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
Had a great day with Garrette Dimmitt he was a great salesman informing me all the info about the Versa Nook I wanted to purchase I couldn't wait to drive it away. Very helpful with my financial work and got me on the road home. Love this Versa Nook.
I WAS VERY IMPRESSED WITH ALDO MY SALESMAN FROM BLAKE FULENWIDER.
HE WAS FUN TO DEAL WITH. I WAS BUYING THE TRUCK AND THE OTHER DEALERSHIPS THAT I WENT TO ALWAYS TALKED TO MY HUSBAND AND NOT ME.
THE TRUCK IS MINE AND WHEN A WOMAN COMES TO A DEALERSHIP THE SALESMAN ALWAYS ASK WHERE IS YOUR HUSBAND WE NEED TO DEAL WITH HIM.ALDO NEVER DID I HAD A GREAT EXPERIENCE..
THANKS ALDO. BUYING A TRUCK SHOULD BE FUN THANKS TO ALDO IT WAS.
Wonderful experience, such an easy transaction. Everyone was very professional and answered all of my questions and made sure I was happy with the whole car buying experience.
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