I connected with this dealer via an online shopping experience. The online salesperson was courteous and listened to my need list and helped me find the best deal. Finance person was courteous and expedient. I would recommend this dealership when shopping online
Chris Auffenberg Ford in Washington, MO gave me the best car buying experience I’ve ever had. I bought a used Acura from them in Dec 2013. They were much more willing to deal than the few St. Louis dealerships I shopped at. The money I saved was well worth the drive to Washington. The car I bought ended up having some problems and the dealership went above what could be expected to make it right. I highly recommend this dealership.
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
My wife and I found the car we were looking for less than two minutes on the lot. We were able to test drive it rather quickly and the price was right where we wanted. Very pleased with Jarod, Denny and the rest of the team. Thank you.
Went to see about financing a car about 45 minutes before they closed. Tommy assisted me and I walked out with a new car! Not only did he get me a great deal but he worked with my needs of getting the sales tax financed for me as well since I just moved from CA and I wasn't prepared for the sales tax payment Missouri requires you to cover within 30 days. Awesome people, very friendly and overall great service!
Service reps are always friendly and the know me by name always ask if I am okay because they know I work crazy hours. my fav is Mrs. Dina
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