My sales associate Gary was absolutely the best. I have never been so relaxed and comfortable at a dealership before. He didn't just care about making a deal, he cared about making me a deal I liked. Truly the best!!!
Taking the pressure of finding a replacement car for our 2015 Jeep Grand Cherokee became easier with the Elkins team. After test driving a number various competitors vehicles, the choice to go with the Equinox became easy. Not only was the personnel at Elkins extremely helpful and never made you feel that you were being pressured, they took the time to understand exactly what you were looking for in a car and the amount you were willing to consider spending, to get into a new vehicle. After the test drive, the Equinox became the obvious car of choice and with the help of Lori Simpson and Bob Borman we were able to come to an easy decision. The car fit our every need at the price we wanted to consider. Thanks to both for all their help. But the man of the hour for my wife and I was Michael Fofana, who definitely earned the title of Certified Technical Expert. Not only does he know his stuff, he made sure my wife and I understood all the features that the Equinox had and how to use them. He spent considerable time with us and when he was done, gave us his contact numbers should we need additional help. Elkins Chevrolet clearly demonstrated what customer care is all about, and my wife and I were extremely happy that we chose such a great dealership.
What a family experience with the most comfortable atmosphere I have ever experienced at a car dealership!
The Team of Jace, Dave, Ashley , Rafael made it warm and fuzzy with a process that flowed like Dominos!
I traveled ~60 miles to look at a car with my family and Auto Lenders didn't disappoint. Ask for Ryan W. he was courteous, cooperative and supported making myself and my family as comfortable as possible. Hate car shopping? Try doing it with (3) kids under 5 yo on a cold, rainy day. Ryan and his team made them comfortable and gave them snacks and drinks to help pass the time. They helped me with moving (3) car seats into the van to test drive and ultimately I purchased a used Honda Odyssey that just came in and in the process traded in (2) vehicles. It was as seamless as I could imagine the process. Thank you Ryan and your team for such great service, I would definitely look to use AL again.
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