Had a great time at Waxahachie Dodge. We drove away in our dream car thanks to their unbelievable customer service and experience. I appreciate Chance Massey and their sales team for making this happen.
Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
Daughter???s car needed to be repaired. It was a lemon so Gil gave us to Dayshawnwho was very good to work with. He was very helpful in helping my daughter get a car she liked and could afford with the help of Tony in finances
Limped my F150 into the dealer with a check engine light and wrench warning light on. Was met by courteous staff. I was warned that due to the upcoming Thanksgiving holiday and the service department being closed that it might be Friday before they could look at it. However, an employee stayed late that night, diagnosed the problem and repaired it late that night. So, it was ready to go the first thing Friday morning. Repair was correct and away I went much earlier than expected. Mr. Martinez was attentive and professional.
Twice now I've had to come here to have my truck worked on and both times I've have above and beyond exceptional service, specifically from Kevin and Dwayne in the service department! They both went out of their way to help me out and were complete life savers. I recommend Graff Chevrolet for any and all service needs!
We had great experience with graff Chevrolet, got us in the car we want with no money down. And customer service been very helpful and polite, MOE THE FINANCE MANGER HELPED US AND GOT US GReat coverage and didn't have to there more than an hour for all the process and demo.
I had a wonderful experience purchasing a car from Young Chevrolet! Silvia P did an amazing job helping me find the right vehicle and making sure I got an amazing deal. The finance department did a great job getting me approved and explaining all of the products in detail.Very happy with my purchase! I highly recommend this dealership and if you are searching for a new vehicle come see Silvia!!
Today we bought our second vehicle from Barbara at Young Chevrolet. Searched dealers all over DFW area. Barbara was the only sales person that was HONEST, not pushy we dealt with during this deal. Trade was valued at market when other dealers were trying to short change us by over 5K. Barbara is someone we will continue to do business with in the future.
Everyone was very helpful. Frank our salesman was very nice young man. Jose in the finance office was very helpful too.
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