by Dave and Marilyn Arneson from Sturgeon Lake, MN
September 1, 2017
This was our first time dealing with Brandl Chevrolet Buick GMC in Aitkin, MN. We are in our 70's and have purchased many new cars and trucks over the years. This was the best experience we've ever had with a car dealership. Cody and Jamey were very professional, very knowledgeable and extremely easy to talk with. They answered all our questions and explained everything very thoroughly. It was evident that they enjoy working at Brandl and are treated well by their employer.
We did purchase a car; a Buick LaCrosse. We originally came to Brandl to look at the Buick Regal, but with all the excellent information provided by Cody and Jamey, after sitting in the different cars and test driving the LaCrosse (one of us being 6'4") we decided the LaCrosse was the best fit.
We live about equal distance from 3 Buick dealerships. We chose Aitkin and are very happy with our choice. We will definitely visit the Brandl dealership for future purchases and highly recommend Brandl to others.
I bought my new Equinox after taking my Trail Blazer in for a minor repair. I was very impressed with their personnel. That's why I bought there and continue to return for service. Keep up the great work!
It seems all too rare to find exceptional service in these fast paced times. I called from the roadside where my truck simply rolled to a stop, unwilling to start again. Granted, I was close to the dealership but my call for help was answered promptly and politely. The vehicle was quickly towed to the shop, diagnosed, parts removed, new parts located and replaced and I was charged what I thought was a reasonable rate. Thanks for beating my expectations of car dealerships by a mile. You guys are an example of how auto maintenance can be done professionally and painlessly.
You don't get service like you do at Brands any more.
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