I walked on to the lot at Chevrolet of Wooster wanting to gather information about the new Silverado. I was met by Mr. Book. He was very informative on the models, he showed me exactly what I was looking for and didn't try to sell me anything that I didn't want. The whole experience was 5 STAR! Definately will go back when the need to buy arises.
I worked with Shane, who was quick at responding, and was nice enough to send me pictures via email and text. I selected to work with this dealership, as they had an unbeatable price. We ran into some struggles with my old/current lease in the middle of negotiations, that I wish could have been worked out before my drive there, but all was resolved.
Called to see if we had a recall on our Cobalt,they confirmed there was,had to wait a couple days for parts,so we made appointment, dropped car off and work was done in the time they said,a bit of extra work was needed to make it right and they took care of it and covered it too. Thank you Brother's Chevrolet
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
Purchased a new vehicle last year, had all maintenance done since at this facility with no problems at all. Everything has went smooth for me and I would recommend them to anyone looking to purchase a vehicle.
Fredericktown Chevrolet did everything that they could possibly do to get me the best deal, they went above and beyond and did a great job helping me understand every thing as well. Great experience! You can tell they care about their customers by the effort they put in.
Based on Jim Jarvis??? other reviews, I called to get additional information about a used truck. He confirmed it was still available and also emailed me some additional details. I told him I???d like to come see the truck but it would be the next day. He said he was going to be off but he referred me to Seth Poland. The truck was as described and the buying process was quick and easy. No high pressure by the sales or finance areas. I highly recommend Jim, Seth and Mike Fawcett. I was able to purchase a high quality used truck at a great price. It was definitely worth the hour and a half drive!
The experience was very satisfying. It was very quick and painless. I found what I wanted and I am very satisfied with the process and how they handled it. Highly recommend this place to get a new car!
I was referred here by a friend that had bought several Trucks so I took a ride. The Dearlership was very nice and the folks that I dealt with were all very kind, courteous and professional. The Truck I bought was just what I was looking for.. a shout out to Jim Jarvis, Seth Poland and Robin you all were awesome.. THANKS Michael Coward Crestline, Ohio
Just bought our third vehicle from Jon Conley. We waited for him to come back from vacation rather than see another salesman and it was worth the wait. He AGAIN nailed it. Kept us within our budget and found what we wanted. As the two times before he was an absolute pleasure to work with. I’ll never shop anywhere else for a vehicle. Thanks AGAIN Jon and Serpentini for meeting our every need. You guys rock!!!
I actually completed a deal over text messages with Casey before I even arrived. I told him what I could spend and what I wanted for my trade and he made it work! I also added a few things to my truck and the service department was excellent. I traveled almost 50 miles to get the salesperson and service I was looking for. I had turned down offers over a 3-year period that I just could not afford until Casey did everything he could to sell me my truck. I cannot say enough about this dealership. If you can't work with Casey and the service manager, you can't work with anyone. Really genuine good guys.
My nightmare is over thanks to Ray Hawks & the staff at serpintini orrville. Great all around service. They have a life long customer now. Thanks guys!
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